Customer Reviews for Compass Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Storage LLC

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Misty B. on

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Jamie the manager was amazing. She was pleasant and very apologetic about what we had been through with our other truck.

joe K. on

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larry L. on

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Peter S. on

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I can't think of anything off the top of my head. My recent experience with UHaul and the location I rented from was excellent. The automated after hours check-out worked very well and was very user friendly.

WILFREDO V. on

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Great customer service. She is awesome and friendly! Update U-haul website with correct hours for this location.

David B. on

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The truck was an automatic but did not shift gears they way it should.

Paul H. on

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Very professional team.

JAMES L. on

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Paul C. on

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Rich H. on

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Bob M. on

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Nothing.

Phillip G. on

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CHRISTIE D. on

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jonathan P. on

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I’ve never had a better experience at a UHaul in my life... in and out in 10 min tops.. rented a 15’ box truck and it was so easy with minimal paperwork .. only 2 min from house... I’m telling all the neighbors!!

Rob G. on

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John M. on

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The staff was excellent

Robert S. on

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Roger W. on

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ARMANDO P. on

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I wish the location would have a utility van. Also, it would be great if the smallest U-Haul truck, which we rented, had a ramp. We are older people and a ramp would help a lot. However, we were able to move the two items.

Jane L. on

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It was unclear where to drop off my truck. I called several U-Haul locations and no one answered the phone. Compass was closest to my home and the Manager was excellent in closing out my contract.

Bradley B. on

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Very friendly and helpful

Tom S. on

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Jamie McPeters was very professional in her dealings with me. There were no trucks available when I was there. Later that day one became available and she remembered me and called to let me know. I was very impressed.

joe K. on

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Top notch customer service from staff.

joe K. on

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Customer service was phenomenal. Very accommodating and eager to help.

Steve C. on

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lynn E. on

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Douglas M. on

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matthew L. on

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Excellent service and facilities. Moving is stressful, and these ladies made it easier!

DALE T. on

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Not only rented truck; also am renting storage unit at this location. Truck was in very good condition; storage facility is almost brand new and very clean. Overall experience as a customer was very positive. Will definitely recommend it to others.

Polly P. on

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Rob S. on

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Efficient check-in and efficient check-out.

THOMAS B. on

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Donald T. on

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lora K. on

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my husband is a disabled veteran and I believe he should be able to get a veterans discount. He gave his health for our country and you do not have a discount for him as a thank you. Penske offers a discount for veterans. In the future we will use Penske. What a shame this location was wonderful and the people there were amazing. We wish we would be able to use them again.

Daniel G. on

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Beautiful facility. Heidi was super helpful and made returning the truck a breeze! Thanks Heidi.