The issue i had with the rental is, when i rented it i did not get the $25 a day insurance but somehow i was billed for it. I will not rent a van again. We are all just lucky i had the $75.00 extra dollars in my account for you to steal.Rebecca R.
Customer Reviews for Compass Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Snip W.
I will never rent from uhaul again. It advertises 19.95 for the truck rental but it charges much more than that.buy total bill wasn't nowhere near that. Bc it was much more. $73 dollars m. They were not truthful.Shatoya C.
Customer did not leave a comment.Sheila A.
My reservation started at 11am and I wasn't given my keys until 11:35am. The process for mobile pick up is NOT efficient.Judith I.
Customer did not leave a comment.Mia H.
Perfect rating servicerichard J.
Awesome service. Truly satisfied.PAUL S.
Customer did not leave a comment.Ayesha C.
Customer did not leave a comment.Jeffrey H.
Guy would not talk to us at pickup. Did not do walk around or ask us to check anything before we got vehicle. Broken glass, a street sign and other trash were left in the cargo area. The inside of driver's cab was fine. Gas was good.Ruth M.
Truck not available it took three times to actually pick up truck and phone calls. Ridiculous completely unprofessionalSonja B.
Customer did not leave a comment.Pouyan B.
Customer did not leave a comment.MICHAEL M.
Clearer instructions for drop-off and confirmationANDY N.
Best experience ever, easy rentalJeffrey S.
Customer did not leave a comment.Ryan P.
Everything went fast and smooth no need for change on anythingryan C.
Customer did not leave a comment.Brandon A.
Great experienceJoseph P.
Convenient drop off location.Valerie P.
Take better time to listen to customers concerns and the location of the pick-up. They originally had me going to Takoma Park, Maryland to pick the truck up that was 50+ miles away from Essex, Maryland. This location was less than 2.5 miles away from my location.Mlchelle C.
Gas tank was less than a 1/4 tank when I picked up rentalSamuel O.
Customer did not leave a comment.Crystal E.
Customer did not leave a comment.jessica C.
Customer did not leave a comment.Derek T.
Customer did not leave a comment.Luat L.
Customer did not leave a comment.JOHN B.