Changed the pick up location without notifying me. All the equipment we had pre-paid for was not in the truck. Location was closed on Saturday morning. Trucks front end was a disaster. Wheel shake to the point of being unsafe. Told the 800 number. They didn't seem concerned. Just a overall poor customer service experience.Randy W.
Customer Reviews for Copper Self Storage
U-Haul Truck Share 24/7© Location
Harpersville, AL 35078
(24/7 Truck Share Location Only)
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My problem is not with the location but with my experience with U-Haul. My pickup time and location was drastically changed last minute and I had to completely rearrange all of my commitments to be able to get a truck. I also did not receive the furniture pads or appliance dolly i reserved and paid for. The location was fine, just dissatisfied with U-Haul and hope I never have to use it again.Abigail L.