There was an issue that came up at rental that I think U-Haul can improve with. The Center's system was not able to quickly and easily display where the proposed drop off point was located, how far it was and how long it would take. The system gave an alternative drop off location and gave credit for it, which is great; but we couldn't determine if it was worth it. The center said we'd have to do all the research. The system should permit this to be a 'no brainer' decision. Because of this, it took almost a half-hour longer to check out the vehicle. Other than this issue, everything was great throughout the process.Alfredo G.
Franklin's Country Store & Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Cropwell, AL 35054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Have more smaller trucks available...I had to drive to the next town to because the 10 ft. Truck was only available there...I really wanted the cargo van or the smaller truck...and they are never available when I need oneBeverly S.
Dealer was great, had the trailer pulled up front for me,he made sure all lights were working properly be I left and explained the insurance and return process, highly recommend this location.Brad K.
Great parking lot to maneuver vehiclesSean A.
I dropped my truck off on Wednesday after closing and forgot to take the pad lock off because I was exhausted. I did not hear from this location until mid morning Friday AFTER I had left to work 45 mins away. I was charged for a day in which the truck could not even be rented to someone else. 10/10 do not recommend.Angela H.