Make sure tank is full. I was told the gas tank was full so I should bring it back full as well. I traveled a total of 15 miles (7.4. miles each way) during my rental usage , yet when I filled up the truck (upon returning), it took 5.3 gallons to fill up, so my conclusion is that the gas tank WAS NOT FULL, or the tank has a leak, or this vehicle (small truck) gets 3 miles to the gallon.
Robert p
Customer Reviews for Corner Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
First of all, I was promised a discount if I used this facility. I saw no discount on my bill. I had booked a much closer place to my home but was called and asked if I would change to this location to help them out. I did, but boy, I wish I hadn't. This was a busy gas station trying to have one person do Uhaul pick up and drop-offs as well as wait on customers. It was a long wait to get our truck, meanwhile the lines of other customers wanting gas or food items was piling up in the small space.
Genene GTruck missing window crank knob on driver side, extremely dusty in the cab and had dirty floors. I did online check in. An employee came out and insisted on checking me in after I had done the process on my phone. They told me it wasn’t accepting my drivers licensee but it was already accepted on the phone. Once her system caught up, she saw it was fine. Then she left to help another customer in the middle of check in, so I had to finish on my own on my phone and pay. Key was not in the lock box per mobile check in. The employee still had it. She came back and said I didn’t do my emergency contact which I did. I gave it to her, the system even told her that contact was already in the system so she made me give a second one. After this she told me I hadn’t paid. Again, I had already completed the check in and was told by uhauls mobile check in that I could just get the key from the lock box and head out, but because she had the key I could not. I ended up having to show her my credit card statement to know I was charged and finally got to leave after losing over 30 minutes. The check in process itself isn’t bad but that employee needs training. Mobile and in person check in are both fine but the issue was the employee trying to mix the two. I’ll be back if I ever need a truck but will end up just using the other locations in town. Thanks for your time reading
Alec DI was extremely disappointed with my truck pickup experience. I specifically reserved my truck for 9:00 AM and completed all of the requested online check-in steps ahead of time, including uploading my driver's license, providing an additional contact person, and entering my payment information. I did this specifically to make the pickup process as quick and efficient as possible on moving day. When I arrived at 9:00 AM, I informed the attendant who I was and that I was there to pick up my reserved truck. Instead of helping me, he immediately walked away and spent several minutes on speakerphone while continuing to assist other customers. After nearly 10 minutes, he finally asked for my ID, despite the fact that I had already uploaded it online. The frustration only continued from there. After another lengthy wait, I was told I needed to go into the back office and re-enter all of the information I had already submitted days earlier, including my emergency contact and payment information. When I explained that I had already completed those requirements online, I was simply told I had to do it again. No explanation was provided as to why the online check-in process had apparently been ignored. By the time I finally received the truck keys, it was 9:22 AM. While 22 minutes may not sound significant, moving days operate on tight schedules. I had already arranged for friends to meet me at my apartment at 9:30 AM to help with the move. As a result of the delays, I arrived late while people were waiting on me, creating unnecessary stress and putting us behind schedule before we had even started loading the truck. The most frustrating part is that I went out of my way to complete every step in advance specifically to avoid this exact situation. The online check-in process felt completely pointless, and the lack of urgency or communication from the staff made an already stressful moving day even more frustrating.
Tabitha C