Customer Reviews for Corner Store
(U-Haul Neighborhood Dealer)

Rating:

5.0

Great staff and very accommodating.

Rating:

1.0

This experience was horrible. While I had zero issues from pick up to drop off, I received a call two days later looking for the truck. I explained I returned it. I got a call the next day from corporate about it, asking me to return the truck, and explained again. Four days later corporate called to tell me the location denied that returned it after reviewing video. I explained again, indicating I had location services showing time of return. A week later, I received an email receipt for tolls and believed I was done. The next day, an email and text stating the vehicle was reported stolen and that I was going to be sought for theft. I called corporate, chatted w Amanda again. Explained again. She provided me an email contact for the district manager. I reached out, several times, never heard back. Today, more than a month after 6 hour rental I receive an email receipt showing my return date properly reflected. I have been worried about being arrested for theft. I will not recommend this location. I will hesitate to ever rent again. Amanda at corporate is great - patient and kind. Everything else about this experience has been terrible.

Rating:

2.0

Better customer service

Rating:

5.0

Nice people to work with. Thank you for the great service.

Rating:

5.0

Availabilty and affordability was perfect.

Rating:

1.0

Not helpful at all very confusing

Rating:

1.0

Mi experiencia fue mala debido a que solicite un camino de 15, al llegar al sitio después de haberlo solicitado con una dic de antelación el vehículo simplemente no estaba disponible, haciéndome perder tiempo, tuve q tomar un camion de 20 y había solicitado unas mantas y un dolly los cuales obviamente no estaban disponibles haciendo mi recogida mas complicada y hasta un mueble llego con arañazos por falta de las mantas, la verdad fue una experiencia desagradable y una falta de respeto después de descargar la app para no tener inconvenientes... 👎🏼

Rating:

5.0

Thanks guys for your support and hospitality

Rating:

5.0

All employees were very nice , super helpful! Will rent U-Haul from Corner Store again!!!!!

Rating:

1.0

Have only one employee/person attending customer for rentals. Not one employee doing two things at time.

Rating:

4.0

The staff was great. The app didn’t work for identity verification but the staff saved the day.

Rating:

5.0

The owner was very courteous and polite at times I can see that he was frustrated as I was asking him a lot of questions, but he handled it with professionalism the you Marcell Owner of corner store 10304 Forest lane Dallas Texas 75243

Rating:

5.0

The customer service I got at this location was immaculate!!! Everyone was nice and helpful, will def be returning!

Rating:

5.0

Just continue to running business as you have. My experience at this location was superb.

Rating:

2.0

They charged me more than the price I reserved through the U-Haul app. This was very disappointing and felt misleading. Based on my experience, I would not recommend this location to anyone I know.

Rating:

1.0

Reported gas was at 3/8s when it was under 1/4 on my pickup screwing me out of 60 dollars. Could have checked trucks fuel level with me.

Rating:

1.0

i was charge for gas I didn't use. I drove 17 miles and was charged $82. And they didn't call back

Rating:

3.0

Actually complete the reservations and pick up in the app. The people add on charges that you did not want smh

Rating:

3.0

Next time make sure my dolly is on there. I paid for it. I had to go rent one

Rating:

1.0

I returned the truck on 3/10 and was notified by uhaul that I never returned the truck because they didn’t log it. Now I have a charge for $229 that can’t be explained

Rating:

1.0

Late to open, missing equipment, overall poor experience. Delayed our move by over an hour and a half

Rating:

4.0

There were no dolly

Rating:

3.0

got charged for fuel but when i got it , it had less fuel when picking up than when i returned it

Rating:

5.0

Friendly staff. Very helpful and quickly got me on my way.

Rating:

5.0

I will recommend this location anytime. The customer service was excellent. I called location reservation was made and needed to respond to a link that I had been unsuccessful opening. Customer service representative immediately acknowledged me and helped me. I ran into a glitch but the owner worked until the issue was resolved. Thanks ❤️

Rating:

5.0

Everything was well organized.

Rating:

5.0

Everything good. No doubt about that

Rating:

3.0

If drop off was not a uhaul dealer i would recommend ti all

Rating:

5.0

The price was less than what was quoted thank you for excellent service

Rating:

2.0

Uhaul's should be picked up at a Uhaul lot, not a liquor store. No one to really help you if you have any issues. Luckily, I didn't. The guy was plenty nice, just super weird location.

Rating:

1.0

When I was renting out the truck , the owner was rigging up other customers for his own personal business despite me getting there first , I was told there would be a furniture dolly and was even charged for it despite the place not having one , I was charged for 5 gallons of gas when I only drove 7 miles

Rating:

3.0

The thing is they charge my more then i expected, then be careful.

Rating:

5.0

Keep Being Great! Stay Blessed & Highly Favored!!

Rating:

3.0

Very busy convenience store. No dedicated service person for UHaul. But the attendant that was there wearing several hats was nice and friendly, easy to deal with.