Customer did not leave a comment.Kristen O.
Customer Reviews for Cornerstone Merchandise LLC
(U-Haul Neighborhood Dealer)
Shiloh, OH 44878
Services at this Location:
- Mon: 8 am - 5 pm
- Tue: 12 pm - 5 pm
- Wed-Fri: 8 am - 5 pm
- Sat: 8 am - 2 pm
- Sun: Closed
Special Operating Hours
- 5/26/2022 - 5/29/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented a 5x8 enclosed trailer. When making the reservation on the web UHaul said I needed a 1 7/8" or 2" ball, I have a 1 7/8" ball. However the local UHaul store wanted me to have a 2" ball, it was their preference because they feel the smaller ball allows for too much play. I was able to rent the trailer using my smaller sized ball but had to briefly argue with the local rep. I would like the local rep to be consistent with corporate UHaul's policy. Otherwise, it was a great experience & I will rent from this location again.Chuck L.
U Haul can communicate better with their locations about extending rentals. I was supposed to pick up in New London but no one called to let me know the trailer wasn't going to be there because they didn't know it got extended.Austin S.
this was the brst rental i have hsf i hsf to pivk up s van in columbus from a small car lot so i had to un hoook the trailer when hooking back up i took the trailer to a uhaul big dealer just to look at it to make shure i had everything done right they was rude said i would have to kake the van off and pay for a re load all i asked was a walk around so rude all they wanted was more moneytim H.
Customer did not leave a comment.MICHAEL M.