The process of picking up and dropping off the truck was slick; using the app with photos was fast and easy, even at night time. The billing was not so easy to understand. I may reach out for clarification of charges
David W
Customer Reviews for Cornishs Variety
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was great. Very nice and helpful. When I returned the truck she had just closed for the day but she unlocked the door and offered her assistance in spite of that. There was an error on my bill so I called the main number. They contacted the branch manager (Marcel) who messaged me the very next day to get more information. By the end of the day I was notified of my refund. All in all, despite the error your staff stepped up and provided exceptional customer service! Thank you!
Keith HN/A
dave bChanging the location for pick up No gas station to fill up near location One had to drive to another town for gas fill up More milage added was unnecessary Very polite spin picking it up More money than I not warned about Next time will hire movers Hoping to save money by using U-Haul Planning to use U-Haul in the future as well
PAUL JOnly problem I had was there was only a half tank of gas and they said it was full.
Stacey MPick up and drop off were both very quick and easy. Staff was pleasant and knowledgeable!
Josephine GNothing
KEVIN P