Customer Reviews for Cubby Hole Louisiana 1 Ltd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cubby Hole Louisiana 1 Ltd

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rylan K.
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John B.
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Noelle T.
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debbie S.
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SHELBY W.
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Everything was in good condition with great customer service ... only complaint I had was the bed of truck smelt like full blown cigarette smoke other than that it was great. I would recommend this location

Luke C.
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It was a fast and great experience.

JACKIE C.
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Gary R.
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Wendy K.
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I was overcharged by $60 because according to the employee I drove the truck 90 miles total in a 2 hour period yet I didn't even have to replace the gas in it. I drove it 30 miles round trip. I brought this to their attention & they disputed it. I am very disappointed in the service I received & will definitely share my experiences with friends so they do not book with this location.

Allison M.
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jom M.
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Greg G.
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Tywana W.
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Y'all were the easiest by far . Will always use y'all. Thanks Tywana Wright

Juan C.
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Sir Darick F.
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Easy to use

Dawn P.
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william S.
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Thomas S.
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Kevin C.
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I did not need to encounter any employees for drop off. Therefore this was very smooth.

Rob P.
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Ronald W.
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They were great.

NICHOLAS T.
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I dropped off after hours

christopher C.
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Brian F.
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John B.
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Excellent customer service!

STEPHANIE R.
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tim M.
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Brian G.
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GARY M.
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Everything was great. I did however get a trailer that had a nail in the tire before my trip. That was a pain adding air to it over and over. But U-Haul does a great job overall.

Scott B.
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The on-site U-Haul employees were great! Customer service was exceptional -- thank you!

Brian A.
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Kristan B.
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John P.
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Macy F.
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Gary C.
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Gwen M.
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Thomas B.
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(None). Thanks!

Brandi B S.
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Danny M.
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Garrett M.
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deanna H.
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Alyce L.
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Kenny W.
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Timothy M.
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blair S.
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Christiyon M.
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Everything was great /excellent friendly staff and very helpful

Stephen M.
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Reserved an appliance dolly online before going to the store but when I arrived they did not have one. Instead they offered me a regular dolly free of charge. Otherwise very pleased with service and equipment.

Larry B.
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Great service! Friendly people!

Ryan H.
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No idea

Lonnie R.
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Customer did not leave a comment.

Jason B.
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Mobile pick up is awesome. Make more locations available for drop off. Picked up 15' truck for moving in south Shreveport and moved to north Bossier. The nearest available drop off was near downtown Shreveport, another 15 miles. Would have been much more convenient to drop it off right by my house at the uhaul place.

Norman D.
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Jon-Michael L.
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Excellent service helpful and welcoming staff

CHERYL F.
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STEVE W. G.
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They didn't have the truck I reserved. Never had a 15 foot for a one way at that location. Why allow me to waste my time and select that location. This is a corporate not a local problem.

Michael L.
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When I returned the trailer, had I known the confined area that I would have to turn around in, I would have backed the trailer in before I drove back to where the trailer was to be returned. Thank you

charles C.
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CHARLES C.
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wendy W.
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James L.
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Undrio R.
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Everyone was helpful and courteous

Nene R.
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Nothing, the Customer service was excellent!

kenneth C.
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My vehicle was not cleaned at all. It looked like it was returned 5 minutes before I arrived. But the lady in Shreveport was polite and professional so I will overlook the dirty truck.

Vannessal P.
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Nothing, the clerk was super nice!!

Neal C.
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Rhonda H.
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Be more friendly and helpful.

Mark L.
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Staff were waiting on my arrival

Rex D.
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Lynn H.
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Easy reservation and pick up and drop off process. Will use Cubby Hole again and recommend to friends.

Wendy W.
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ERICA THE STORE MANAGER IS THE GREATEST !! STORE IS CLEAN AND WELL MAINTAINED TOO !!

kelly B.
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Huey M.
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laronda W.
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Robert J.
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If there was any damage, I couldn't record it because the link I was sent via text didn't' Work.

Pamela W.
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Put a Sign on the 11300 door with a arrow directing clients to the side rear drop off area.

Thomas H.
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They are awesome

Stephen W.
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29.95 is high to rent a trailer for an hour. Had to also buy an adapter to fit the plugin. So 50.00 to move something large I paid 50.00 for. Cubby hole was okay. It's the uhaul pricing I disliked.

Ben K.
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Patrick B.
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The drop off location was wonderful.

mickey J.
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Renee W.
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Jonathan K.
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nothing

benny T.
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great great customer services

Jennifer S.
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wendy W.
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Chad S.
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JAMES D.
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GREAT

Bret N.
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NAJEE J.
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It cost too much a mile for the rental!!!!!!

Jordan B.
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Be consistent with what you tell your customers concerning excess charges, etc.

Lisa Z.
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Debra S.
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Mike A.
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Wonderful service....efficient and knowledgeable.

kelly B.
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The staff at the CubbyHole is always so nice and helpful. I enjoy working with her and it was especially nice after the big mess of picking up the trailer earlier that afternoon. (see comments in the "pick up location" section of this survey.

Regina R.
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We were extremely pleased

chris C.
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Uhaul wasn't at location , that it was supposed to be at. Had to drive 23 minutes one way away from where I was supposed to pickup. Delayed me by 1hour and 30 minutes. Was discounted 20 dollars on rate but extra 40 dollars on mileage because of pickup location. Terrible experience! I use uhaul ever year for my business move but maybe not next year

William Y.
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Chris F.
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Annette L.
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I have been Overcharged once again I need a Supervisor to phone me ASAP 2146003336

Jack D.
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No reviews have been submitted for this location.

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