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JOSE M.
Customer Reviews for Cuevas Auto Mall
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
While person hooking up trailer was courteous, he knew nothing about hooking up a trailer. Glad I do and went back through and checked everything. Trailer coupler was very loose and safety chains were way too tight (no loop in them).
DEREK T.I'm having a hard time trying to get the final receipt Harlingen location is not helpful and the manager didn't showed up all he did was on phone call and told me they will send me an email up to now I haven't received it
ILSE ABIGAIL V.Dishonest and was charged for gas level that I dropped it off with.
Eric J.I dropped truck off with 3/8 tank of gas. I asked them if I needed to do anything else. They marked gas at 1/8 and charged me $86 to put gas in that was already there. Dishonesty really makes me angry. Would recommendanyone dropping uhaul equipment off there..
Eric J.Keep it up!
Ruben Dario R.very good
RICHARD D.Good service
Cordova S.Trailer dirty outside. Staff unfamiliar with procedures. Trailer parked in field and one must drive over an 8†curb to enter and exit the parking area.
Richard H.It took nearly an hour to check in. I had to wash the exterior of the cargo trailer. The equipment is kept in an empty field and the only access is by driving over a 6†curb.
Richard H.The gentleman that was helping me was very friendly and helpful.
Chris F.Air conditioner did not work.
JAIME C.