Customer Reviews for Cycle Design
(U-Haul Neighborhood Dealer)

23 reviews

305 State Rd   Phillipston, MA 01331

(978) 248-7563

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(978) 248-7563

305 State Rd
Phillipston, MA 01331

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ken R. 
Rating:
5.0

Customer did not leave a comment.

Donna W. 
Rating:
5.0

Excellent customer service.

CRAIG D. 
Rating:
5.0

I have rented from several u-haul location in the past and this location was terrific!!! Guy was very nice, fast, and answered all of my questions. I will definitely be renting from cycle design location again in the future!!!

Matt K. 
Rating:
5.0

Customer did not leave a comment.

Michelle O. 
Rating:
3.0

This was a last minute switch. The truck I had reserved was not available at the original location so I haul switched me here. They were fine but much further away which ended up costing me more because of extra miles driven. Uhaul should credit me that extra miles but they would not

David S. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
5.0

Nothing. Dedicated employee for uhaul rentals was well versed and helpful. Ez access and a good experience.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Jeremie P. 
Rating:
5.0

Customer did not leave a comment.

Denise P. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Why was I charged for fuel when I had returned the truck up to it's original starting point. I had paid $20 to re-fuel.

Robert L. 
Rating:
3.0

A 2 day rental should be 48 hrs I rented 10 am on Friday and had to have it back Saturday at 12 that is only 1 day but I paid for 2 days this doesn't make any sense

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Better vehicle maintenance. Truck I rented had a cut Tire that was separating had to have your road service come out and fix it at my house. Separating tires with that are dangerous if it blew out it could have killed me

John H. 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
4.0

The trailer was full of snow when it was picked up although it did melt throughout the day.

Mary M. 
Rating:
2.0

It was a cold rainy night and the facility was closed. The parking area was poorly lit and the online drop off form was a nightmare to use. In the future I will only return to open locations.

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Everything was perfect, very happy. Highly recommend.

DONALD O. 
Rating:
4.0

Customer did not leave a comment.

Mary J. 
No reviews have been submitted for this location.

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