Get the computers not to freeze otherwise it was all good
Terri W.
Customer Reviews for D & C Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul wasnt there for pickup...Was filthy, undocumented damages, was charged 69 dollars to much and neither uhaul or the location knows why...I needed to change destination drop off and the uhaul facility was used the day I needed to change it...I was told to wait until they opened the next day...I couldnt wait, so I will now have a fee for a different drop off locztion...can I have a manager call me please...512 486 9562
LONNIE LEE W.I dropped my auto transport rental at Silver Springs auto sales, not D&C auto sales. But I would recommend Silver Springs auto sales for drop off.
CHRISTINA H.Nice people will rent from there in there in the future
Richard G.Have equipment (thay was reserved) available and not force the customer on the day of their move to travel around 2 hours just to pick up equipment from another city, a distant city
JAMES TAHWANNA W.Try and get the cards for payment fixed so there is no problems in paying.
Henry G.It's a little bit out the way.
Raymond S.First they didn't have my truck I reserved in Carson City, Williams st.,had to drive 50 miles out of my way to get one. No discount for the inconvenience. Worst customer service ever!! Added extra days to the trip, cost me hotel reservation cancelation which cost me money!! Added extra days on the contract which cost me more money for insurance, used it 2 1/2 days, they put 5 on my contact. Had to find the truck at a different location myself, was on hold with customer service for an hour no one got back to me!! Wasn't supposed to charge me until I dropped off the truck, they charged me the next day out of my account. Williams st in Carson City was absolutely the worst, the help was late coming in leaving Riley by herself trying to help multiple people!! No truck that was reserved!! Worst experience I ever had and no compensation for the inconvenience or the costs of hotel's I had reserved and still had to pay for because I couldn't make it to my destination on time. The worry, stress and inconvenience was ridiculous. Will definitely try a different company next time!!
DANNY LEROY S.Very nice people too
Pamela D.I believe they were closed when we arrived at around 10:15, but it was pretty obvious where to park the truck and drop the keys.
Rose B.This place looks like it was abandoned in the early 1800's.
Malcolm M.I requested to drop off in fernley because there was a u-haul location down the street. But it sent me to the next town over to drop off and ended up paying more for the mileage!
Katie B.The people at D C AUTO SALE WERE VERY NICE AND HELPFUL I WILL GO BACK TO THEM
les D.Great service
GARY R.The owner was extremely accommodating. Great customer service, a lost art in today's world. Would recommend that location to everyone!
Janet B.When I ordered everything I told them I needed a trailer. When I got there to pick up I was told that the trailer couldn't leave the silver springs area. So I left and spent all the next morning trying to find a trailer and had to drive over to California to get one. Completely out of my way.
Carlton O.Just a good experience. Carol was very helpful and professional
James H.The lady here was very nice. The only problem was we were charged a $100 deposit and weren't told we had to return the uhaul by noon on the return date. Due to snow and no chains in the truck we were delayed on Donnor Pass and returned the truck in California at Air Port Storage after hours. They charged us $40 (extra day). It does not seem right so we will be going down to Uhaul today to see what we can do. Aside from that, I highly recommend D&C Auto Sales for the truck rental.
Kenneth H.This place was located in the middle of nowhere. When we were connecting the trailer the property had no light she used her car to light us so we can see the place was a junk yard.
Crystal M.They did a great and amazing job trying to help me and clean up uhauls mess.
amanda J.It wasn't just the pickup place. The entire experience was frustrating.
Maggie V.The floor was dented in two spots severely both fenders were dented or cracked. The trailer was clean and the staff at the pickup location were friendly.
Kevin H.Basically located in a junk yard, scary dogs & people.
Michelle B.