Customer Reviews for Dag On Country Store LLC
(U-Haul Neighborhood Dealer)

122 reviews

9430 NC Hwy 87   Reidsville, NC 27320

(336) 791-0147

Location Hours

  • Mon-Sat: 7 am - 9 pm
  • Sun: 8 am - 9 pm

Services at this Location:

Contact Us

(336) 791-0147

9430 NC Hwy 87
Reidsville, NC 27320

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 9 pm
  • Sun: 8 am - 9 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tania M. 
Rating:
4.0

Grease or lubricate ratchets on tow trailers, very hard to wratch them

Bobby D. 
Rating:
3.0

Need to have the trailers closer to the business and not on a grade.

Tom J. 
Rating:
5.0

Very friendly

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

Korii H. 
Rating:
5.0

Customer did not leave a comment.

Joyce W. 
Rating:
2.0

Uhaul needs to be looked at, had to call roadside assistance. And ask if I felt safe to drive it back from where I picked it up, I did just that. Even though it shakes, jerks. Service could've been better, hope you guys make it right!

dawn W. 
Rating:
5.0

Customer did not leave a comment.

pam B. 
Rating:
5.0

As a former UHaul DEALER….I would love to have had employees like the ones here. If I had I probably would still be a dealer lol. Very friendly and very smooth transaction. Thanks

janet G. 
Rating:
5.0

Awesome customer service rep and very helpful

DoNALD P. 
Rating:
5.0

I always get great customer service at this location

RHONDA N. 
Rating:
5.0

Very friendly staff and in and out, would definitely recommend and will use again!

Lisa V. 
Rating:
4.0

The location was wonderful. It's the Uhaul corporation that needs improvement. They confirmed our 1st reservation multiple times but never provided the truck, gave many excuses, then canceled our reservation via email without ever talking to us. Went out of state to rent truck at an outstanding local business but person returning the truck we were to get did not return until he was threatened with police action. The delay caused more work for us. Uhaul does all this confirming when they have no way to enforce and no capacity to make any promises. Even the regional manager was incompetent! He sent us to multiple businesses to get the appliance dolly he confirmed on our reservation. All of those businesses had already told him they had none but he ignored them.

Kimberlee A. 
Rating:
4.0

Customer did not leave a comment.

Michelle V. 
Rating:
5.0

Customer did not leave a comment.

JESSICA J. 
Rating:
5.0

Customer did not leave a comment.

Janet J. 
Rating:
5.0

great people to deal with

yancy K. 
Rating:
4.0

Customer did not leave a comment.

Jason E. 
Rating:
5.0

This location was very helpful and went above and beyond. I'll definitely use them again.

Lynelle D. 
Rating:
5.0

Customer did not leave a comment.

heath C. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Luis E. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Always friendly, courteous and efficient

RHONDA N. 
Rating:
5.0

Customer did not leave a comment.

Victoria C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Jamie W. 
Rating:
5.0

Service was great. The people that served me were were very courteous, professional and quite knowledgeable of their job.

James C. 
Rating:
4.0

Customer did not leave a comment.

jannifer I. 
Rating:
5.0

Customer did not leave a comment.

Latawna H. 
Rating:
1.0

My receipt was incorrect and I emailed twice about it. Got charged for gas when I returned the vehicle with more gas than when I left. Got charged for more miles than I drove. Still have not received any response.

Miguel M. 
Rating:
5.0

Great experience from both pick up and drop off

beryl N. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

TYMEESSENCE C. 
Rating:
2.0

I placed my reservation a little over two weeks prior to the date of pickup. The day before my pick-up they sent me an email stating the pick-up location and time had changed. Instead of picking up at 8 like I requested, they changed the time to 10. I called and the representative stated the store opened at 7 am so picking up the truck at 8 was no problem. I arrived at the store at 8 and no one was there. I called the number listed with no answer. I spent the next 20 minutes on the phone with a U-Haul representative trying to find another location with an available truck. Finally after 20 minutes the owner of the store showed up. I already paid for the rental the day before but before giving me the keys the guy said I owed additional money. I had to call U-haul again to find out what was going on and they could not give a reason for the additional charges but finally agreed to waive them. All of this put me an hour behind before we even got started.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

KAYLA T. 
Rating:
5.0

Customer did not leave a comment.

patricia J. 
Rating:
5.0

Customer did not leave a comment.

CESAR O. 
Rating:
5.0

Really well received and felt appreciated as a customer.

GERALD O. 
Rating:
5.0

The people at the location i got my u haul from are very good people ....i rate them 10

Brian T. 
Rating:
5.0

Customer did not leave a comment.

Charles O. 
Rating:
5.0

Customer did not leave a comment.

HENRY L. 
Rating:
3.0

I was sent around to 4 different locations last minute trying to get my uhaul. I had to drive 45 minute away to another town last minute just to get the uhaul I needed. The fact my original reservation was canceled after the pick up time was infuriating, but then having to go play uhaul tag, going from locations to locations was ridiculous. The place I finally picked up was nice and friendly though.

Blake H. 
Rating:
4.0

At least clean the equipment between uses. Other than that, everything was fine.

Sherman C. 
Rating:
5.0

The location people were great! But Uhail sucks! I would not recommend them. I had to rent a U-Haul twice because they did not have my size truck. I am very upset about my U-Haul experience. But again the location people were awesome and I would recommend location just not U-Haul!!

BRENDA M. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA N. 
Rating:
4.0

Customer did not leave a comment.

RICHARD I. 
Rating:
5.0

Nothing welcoming handle things great thank u

JOLEANEGAIL O. 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY M. 
Rating:
5.0

Staff was very friendly and helpful

STEPHEN M. 
Rating:
5.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

Zachary V. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Drop of went well

BUFORD F. 
Rating:
4.0

Need more than one person who knows how to send a customer out with a truck/trailer.

James S. 
Rating:
5.0

Customer did not leave a comment.

CESAR O. 
Rating:
5.0

Best Uhual experience ever!

Douglas S. 
Rating:
5.0

This will be my new UHUAL DEALERSHIP! The lady even made it right after she found out we didn't get moving blankets.

FACIO V. 
Rating:
5.0

I don't see anything that needs improvement. The lady I dealt with was amazing to deal with easy to talk to and got me set up quick. Very friendly at both pick up and drop off. I'll definitely be back when I'm in need again

KRISTOFER G. 
Rating:
5.0

Best UHUAL EXPERIENCE EVER

Larry P. 
Rating:
5.0

Love to thank Shannon and Lamont for all their help with my U haul truck rental I highly recommend them Sincerely Henry Locklear

HENRY L. 
Rating:
3.0

Customer did not leave a comment.

Christian W. 
Rating:
3.0

I was gave a quote but charged another price

Tamika H. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Excellent experience. Friendly, professional interactions

BARBARADAWN W. 
Rating:
4.0

Customer did not leave a comment.

JAMES B. 
Rating:
3.0

Customer did not leave a comment.

DESIREE R. 
Rating:
5.0

Very friendly and helpful

Connie B. 
Rating:
5.0

Customer did not leave a comment.

DARRIN P. 
Rating:
5.0

Have boxes.

theodora M. 
Rating:
5.0

The young lady who ran the place was very sweet. We definitely recommend this to anyone else especially considering they're the only ones open on Saturday and that's when I would believe most people would do most of their moving.

Keitha S. 
Rating:
5.0

I last rented a uhaul truck 20 yrs ago. Things are much different now, but the process was quick and easy. I wouldn't hesitate to rent from the Dag On country store again.

DAREN Y. 
Rating:
4.0

Customer did not leave a comment.

Laura P. 
Rating:
5.0

Customer did not leave a comment.

Travis P. 
Rating:
5.0

Customer did not leave a comment.

Randy W. 
Rating:
4.0

The service was great.

Walter D. 
Rating:
5.0

Customer did not leave a comment.

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Everything was smooth and easy. Easy to find— easy to get in and out. Great people to work with. Will definitely go to DagOn again when we need a rental.

LANE P. 
Rating:
5.0

Shannon was great to work with and is a tremendous asset to the uhaul family!

Stephen C. 
Rating:
5.0

The rep was very professional, friendly and accommodating

RHONDA N. 
Rating:
5.0

Customer did not leave a comment.

Randy L. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
5.0

I had a great experience returning the uhaul to this location. The Young lady that helped us Shannon was very professional and made it an easy transaction. I would definitely use this Uhaul location again.

CHRISTOPHER L. 
Rating:
3.0

Customer did not leave a comment.

DONALD R. 
Rating:
5.0

Nothing is needed to improve.Very nice person I talked to and the truck was in great condition and clean.

Christopher B. 
Rating:
4.0

Customer did not leave a comment.

David K. 
Rating:
5.0

There isn't really a lot to say of this location. The necessary equipment was readily available and easy to get to. The agent was friendly and reasonably quick to act. All around a very good experience

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

CAMERON B. 
Rating:
5.0

The gentleman that assisted me at Dag On Country Store was great. He was very nice and was very helpful. This was by far the best experience I have had with U-Haul. I will not use another location but this one. I will also recommend this location to anyone.

Anthony W. 
Rating:
5.0

Very very nice customer service! Friendly and quick to get you going!

Robert D. 
Rating:
5.0

Customer did not leave a comment.

JESSICA M. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

We really appreciate the customer service with Dag on Country store. They really went above and beyond in helping us get some rental equipment back. We will definitely call again and refer our friends and family.

Carl P. 
Rating:
5.0

Customer did not leave a comment.

Don D. 
Rating:
5.0

Customer did not leave a comment.

Wayne J. 
Rating:
4.0

Customer did not leave a comment.

DOROTHY D. 
Rating:
5.0

Customer did not leave a comment.

Gladys W. 
Rating:
5.0

Customer did not leave a comment.

Thomas O. 
No reviews have been submitted for this location.

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