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mike h
Customer Reviews for D&K Automotive and Wrecker Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Darrin was informative and helpful. His staff attached the tow dolly and when I returned it they took it off for me.
CLIFFORD SEverything was great and easy very quick
Ronnie SOffering a printed receipt without customer having to ask
janet mTerrible location. Overgrown weeds. No clearly visible business to help in case of need.
Cory PThey was nice and printed off the invoice thats when we realize we was overcharge over 800.00. They told us we would half to reach out to U-haul. Contact me Martha 715-520-2994
martha ZThey said they would check it in before it was due and I was just tgere and they still didnt
melissa wI was afraid to leave the trailer because the location was so sketchy.
LIZANNE SI could tell where the office was and the owner seem to busy to take care of me. I guess when your running a auto repair busy you should not be taking on to much. Also the gas tank was not full.
Charles GIt looked like the salvage yard in a move where criminals are trading in stolen vehicles or dealing drugs
jeffery cBig hassle to check in to pick up truck. No lighting to be able to see what you are doing. Would not recommend!!!
Grady pNothing
Rita HGreat experience. Truck was brand new and could still smell the paint! Would however recommend that U-haul look more into the chevy chassis for large trucks. They have a much better turning radius, and smoother ride. Which is a great benefit for people who have to back 26' trucks into driveways in small neighborhoods or tight corners. (I have had both, and Chevy Chassis is def a better option for turning and ride) But loved the new ford.
James CThey were kinda slow on getting the truck rented to us, then just said the key is under the seat and sent us on our way. The truck is a little over a half a block away from the office.
regina sRadio didn't work 912 miles not good for long distance driving.
Emma Mwe had to replace windshield wipers
JANET KI paid $100 cash deposit for the rental from Joplin Ok and returned it to Vinita Ok and in Joplin they told me I would get the deposit back from where Uhaul. I still have not received the check in the mail. My brother passed away and I had to place his household in a storage near my Grandma in Big Cabin. I live in Tulsa. I'm super frustrated because months later I still haven't received it.
Amanda TAll was well:)
Teona LThe truck was dirty inside the back as well as inside the cab
ROBERT GLower the price. Give discount when you have to rent from you more then once. I've rented from you 3 time this month. I need to rent again, but it's getting to cost to much.
Karen IIt was hard to figure out exactly where to go. Once I found the office, the girl was very helpful.
James GD&K took care of everything! They have always been super helpful. I would recommend them to anyone!
James FDisorganized. Place was fairly grungy. Cigarette smoking in office. Not someplace I'd have been comfortable with my wife being seen, alone.
David BThe owners were rude, they sent us to hook up our trailer by ourselves and then didn’t check to see if it was properly hooked up. They asked us to come back in 30 minutes because they were eating lunch. I’m not sure why they couldn’t just put their lunch up for 5 min to assist a customer but If you ask me that’s terrible customer service. I would not recommend this location.
Tyler MI appreciated them allowing us to drop off the truck on saturday before it was due on monday.
Samuel CThe drop off was inside a mechanic shop. A separate clean office would be better.
Samuel CThis location was fast, friendly and very easy to deal with.
Lawrence MDropped the truck off late that night. No one on site. They are now trying to charge me saying this was not correct drop off location? Google only showed this place?
Chris MIt is hard to know where to park. The place is not neat or clean.
Neal CDrop off was a wrecker company location.
Susan GThis facility was also a tire, auto repair shop and a wrecker service. While I can't brag on the cleanliness and organization of the place, at least the people knew what they were doing and did it well and efficiently.
ernie cJust keep up the good work!!!
chris hGreat place!!!
Stacie JVery nice people and very understanding.
Curtis WThis was an excellent experience and I will go back if needed. Thank you
Brandi Nshould have been charged the normal $0.59 rate per mile. cost me double to move, whatta deal. SCAM
THOMAS FFriendly help
Don FUpon returning the vehicle, there was no deposit paid. On the trip to Leavenworth, ks from Vinita, ok a few months ago it cost half of what it did to come from Leavenworth, ks to Vinita, ok and there was even a deposit that was returned. I doubt I will be using uhaul for any more of my moving needs.
AMBER CWe arrived just before noon. They were not available to assist us. Drop off was not what we expected. We had to call uhaul for explanations and assistance.
Peggy RI have rented UHauls and used Uhaul for my company and myself many times in the past. After this last experience, I will never use Uhaul again.
Nice friendly, efficient people
Don FThe drop off locations was tied to an auto repair shop and would not be a place you might readily go to pick up a U-Haul or drop off but it is the only location provided in town.
Leah C