Customer Reviews for Dans Auto Body & Marine
(U-Haul Neighborhood Dealer)

11 reviews

702 Rollins Rd   Fox Lake, IL 60020

(847) 973-7143

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 11/26/2021: Closed

Services at this Location:

Contact Us

(847) 973-7143

702 Rollins Rd
Fox Lake, IL 60020

Services at this Location:

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 11/26/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

malcome N. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
5.0

Will rent from UHaul and this location again. Pickup was easy, and using the web link to finish dropoff documentation took a bit longer but was still pretty simple.

John T. 
Rating:
1.0

The online checkin was absolutely horrible. It took over a half hour of messing around on the website and the ios app to actually get the keys from the lock box. And the hold time for customer service was over a half hour. Pathetic. Absolutely, utterly pathetic. Figure out your %&*@ing software uhaul.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Joy W. 
Rating:
5.0

I was very happy with the information that was given to me in regards to the rental and also friendly.

Darlene Z. 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE T. 
Rating:
5.0

Charged me too much 120 dollars for on day

CHRISTINE D. 
Rating:
5.0

UHaul is doing a super job ! Easy reservation, easy pickup & drop off, and excellent Customer Service staff to help me with my Extension of time to rent.

emily J. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
1.0

The experience I had with U-Haul was poor. I reserved the trailer at my local store nearly one week prior to the need. I was directed to pick up the trailer from a location farther away, due to a scheduling conflict. The day before I went to the second store to pick up the trailer, the second store had the wrong trailer. I was then directed to a store further away to find the correct trailer. When I went to the third store, I was treated as if it was a privilege for me to be there. I received the trailer, returned it in the time I rented it for, and was charged two additional days than I had rented it for, finding this out with an U-Haul internet prepared invoice. I will not recommend U-Haul to anyone, and will consider alternatives to U-Haul in the future. U-Haul did not perform as I was told, changed the reservation, and took more of my money without a say. I predict nothing will be done to improve my experience, because my reservation, my expectations as a customer, and my dissatisfaction will be lost in the priority of the U-Haul way.

Russ S. 
No reviews have been submitted for this location.

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