Customer Reviews for Dawson Country Store
(U-Haul Neighborhood Dealer)

238 reviews

17525 Hwy 22   Thompson, MO 65285
(6 miles west of Mexico on Hwy 22)

(573) 581-4064

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 2 pm
Special Operating Hours
  • 11/27/2021 - 11/28/2021: Closed

Services at this Location:

Contact Us

(573) 581-4064

17525 Hwy 22
Thompson, MO 65285
(6 miles west of Mexico on Hwy 22)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 2 pm
Special Operating Hours
  • 11/27/2021 - 11/28/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Make sure there are trucks available. Just because a big company like ups wants to rent alot of trucks there still needs to be trucks for the little guy i was fortunate that i had a truck to big for what i needed it for.

ORLEY S. 
Rating:
4.0

Customer did not leave a comment.

NICOLE B. 
Rating:
4.0

Dawson country store was fine but overall experience was subpar for U-Haul.

Gerald H. 
Rating:
5.0

Customer did not leave a comment.

Cynthia B. 
Rating:
4.0

Customer did not leave a comment.

MARY E. 
Rating:
3.0

Customer did not leave a comment.

DAVIDBRENT A. 
Rating:
4.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Travis P. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

Customer did not leave a comment.

Brad B. 
Rating:
4.0

Customer did not leave a comment.

russell P. 
Rating:
2.0

The fuel amount in truck was not correct. Pretty upset don't like being ripped off.

Terracee J. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL V. 
Rating:
4.0

the online drop off was a bit challenging. Tried for 30+ minutes and even drove around to different spots in the area to try to get it to "find" my location...finally had to call in which took another 20 minutes to get ahold of a person

David A. 
Rating:
3.0

Customer did not leave a comment.

Tom V. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

Great customer service and professional

Julia R. 
Rating:
5.0

Customer did not leave a comment.

nathaniel K. 
Rating:
4.0

Customer did not leave a comment.

Debra D. 
Rating:
5.0

Customer did not leave a comment.

joe B. 
Rating:
4.0

Customer did not leave a comment.

TERRY H. 
Rating:
5.0

Everything was great enjoy getting the small truck. I hope gary dawson in thompson mo. Location keeps them in stock. Thanks orley smith

ORLEY S. 
Rating:
3.0

Customer did not leave a comment.

Kelly W. 
Rating:
5.0

Customer did not leave a comment.

Mindy B. 
Rating:
4.0

Customer did not leave a comment.

brad B. 
Rating:
5.0

Customer did not leave a comment.

Jill Z. 
Rating:
5.0

Customer did not leave a comment.

karen M. 
Rating:
5.0

Customer did not leave a comment.

ORLEY S. 
Rating:
5.0

Customer did not leave a comment.

Terry S. 
Rating:
5.0

Website showed 20 ft. truck available and this information was wrong. Which cost me more $ in mileage since I had to settle for a 15 ft. truck. Make sure information on there is correct for customers please!

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

justin S. 
Rating:
5.0

Customer did not leave a comment.

jay J. 
Rating:
5.0

Customer did not leave a comment.

Madelyn T. 
Rating:
5.0

Customer did not leave a comment.

Abraham N. 
Rating:
5.0

Great people and great service!!

Scott S. 
Rating:
3.0

Better hours with someone there on site.

DARRYL C. 
Rating:
5.0

Very good job

GREG L. 
Rating:
2.0

Make sure all systems are working. If they aren't working properly, the customer should be contacted before the pick-up time to avoid an hour long mix-up.

Vernon U. 
Rating:
2.0

Nobody was ever at the store, I got there to pick up the truck and the code would not work. I had to call the main number to get help and was told someone should be in the store, they were not. There was a number on the door that said “Went to town, will know when I'll be back when you call” I called the number to tell the person I was there and the code wouldn't work to get the keys out of the back. He said oh let me get dressed I'll be up there in about 15 minutes. Drop off was not good either, I called because the contract said do during business hours the man said no you are suppose to take more pictures and check it in online. I called the main number again because that didn't seem right, the was told I should be able to just bring it out there and they will check it in. Not a good experience at all.

Mackenzie S. 
Rating:
5.0

It took a while to get approved after I was there to pick my truck up. Also I had issues returning the truck because it kept saying I was entering lower milage than what I started with because you have to add a zero to the end of the milage and not what the odometer actually reads. I had to call U Haul to figure out the problem.

Sarah T. 
Rating:
3.0

Service from gary was top notch. Its always a pleasure dealing with Gary.

Earl S. 
Rating:
5.0

The manager came in after hours and on the weekend to get me lined up. Awesome guy.

caleb F. 
Rating:
5.0

Customer did not leave a comment.

ORLEY S. 
Rating:
3.0

Customer did not leave a comment.

ABBY B. 
Rating:
3.0

Customer did not leave a comment.

PAUL T. 
Rating:
5.0

Owner was very friendly, easy location to get in and out of.

Noel B. 
Rating:
5.0

Nothing! The guy was amazing.. he was really friendly and funny

Katrina T. 
Rating:
3.0

Customer did not leave a comment.

jay S. 
Rating:
3.0

Customer did not leave a comment.

jamie S. 
Rating:
5.0

Customer did not leave a comment.

chock S. 
Rating:
5.0

Customer did not leave a comment.

RUSTY S. 
Rating:
4.0

Customer did not leave a comment.

Orley S. 
Rating:
5.0

Customer did not leave a comment.

Rachel B. 
Rating:
4.0

Customer did not leave a comment.

Betty A. 
Rating:
5.0

Customer did not leave a comment.

Anderson E. 
Rating:
1.0

Theres 10 years of dust on everything at this location.Same for the truck. Duct tape on the windshield stripping, the front bumper cover slid off once a day, and needed re-slotted. Its a miracle this trip came off without any chaos. Should have rented elsewhere.

Tom W. 
Rating:
3.0

No one was around when we dropped off

Chris S. 
Rating:
5.0

Mr.Dawson, was very thoughtful and polite to us, knowledgeable. It was our first time renting and it was a great experience.

earl T. 
Rating:
4.0

Dealer did a good job getting thev trailer ready. Paper work was slow due to slow internet. Overall good experience.

Julius K. 
Rating:
5.0

Please fix your computer system as it is extremely slow

BRENDA T. 
Rating:
5.0

Customer did not leave a comment.

Kevin Q. 
Rating:
3.0

Customer did not leave a comment.

joy C. 
Rating:
5.0

Yes keep the mom and pops places much nicer people like Dawson County Store.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Randy J. 
Rating:
4.0

Customer did not leave a comment.

terry H. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
5.0

Customer did not leave a comment.

joe B. 
Rating:
5.0

Customer did not leave a comment.

Don L. 
Rating:
4.0

Customer did not leave a comment.

Debra D. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Not a dang thing!

Brian S. 
Rating:
3.0

Customer did not leave a comment.

ELLEN F. 
Rating:
3.0

Better signage for lock and key drop off

Matthew B. 
Rating:
5.0

Thank you

Doug M. 
Rating:
5.0

Customer did not leave a comment.

Kevin J. 
Rating:
5.0

Your service was great I will be renting from you again

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Great personal

Joe R. 
Rating:
5.0

Good easy experience.

Patrick G. 
Rating:
5.0

Customer did not leave a comment.

Lindsey H. 
Rating:
4.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

Very good service at the location, Dawson's in Thompson, Mo.

Karen L. 
Rating:
4.0

Customer did not leave a comment.

Phil H. 
Rating:
5.0

Customer did not leave a comment.

Kevin Q. 
Rating:
5.0

Everything was just as I needed. I cannot suggest anything that would have made my experience any better for my needs.

dan L. 
Rating:
3.0

Update outside visual contact information regarding location hours, phone number and rental rates.

wade M. 
Rating:
5.0

Pleased with the service I received,

Gary J. 
Rating:
5.0

Customer did not leave a comment.

Brenda T. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
3.0

It was after hours. It was just an older community area. There was a drop off closer to the place we moved but your online app sent us way out of the way to drop it off

John L. 
Rating:
4.0

Customer did not leave a comment.

brad B. 
Rating:
4.0

Customer did not leave a comment.

brad B. 
Rating:
5.0

Customer did not leave a comment.

Walter B. 
Rating:
5.0

Very pleased over all.

Gary J. 
Rating:
4.0

Customer did not leave a comment.

Philip T. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
2.0

Was charged for a dolly didn't get have to stop back into Dawson store when I get home for a credit. Not happy about that !!!

Bert M. 
No reviews have been submitted for this location.

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