Customer Reviews for Dd Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dd Rentals

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

kevin E. on

Rating:

Compared to other Uhaul locations, this was more difficult to find and older and seedier than the other one we went into in Cape Coral but the location was closer for me. The trailer was old and the floor board needed work but it worked for what I needed.

Jose V. on

Rating:

Great service and trailer

Roberto M. on

Rating:

Customer did not leave a comment.

Anthony M. on

Rating:

Very helpful and accommodating and a good experience

Paul T. on

Rating:

Not a thing

Cory N. on

Rating:

Customer did not leave a comment.

Christopher K. on

Rating:

I called prior to dropping off the rental (after hours) the “owner” answered the phone not stating the business Or his name. I asked about after hours drop off. He explained where to leave the rental, not informing me they have multiple businesses in 1 small space. Once I finally found where to park my rental and my passenger gets out to help. After it was returned and we had left, my passenger (not on the rental agreement) received a text message from one of the staff members at the drop off location harassing them about being there assisting me in my drop off.. I found this act rude and unprofessional. Especially when no staff was present to assist me..

Yvette L. on

Rating:

Exceptional customer service. I cannot think of what they could do to improve.

Mark R. on

Rating:

Customer did not leave a comment.

Susan D. on

Rating:

Convenience. Location was close to the house.

CYNTHIA W. on

Rating:

Customer did not leave a comment.

kerby J. on

Rating:

Awesome.

serigo A. on

Rating:

Customer did not leave a comment.

Linda M. on

Rating:

I have used uHaul many times & never had a bad experience. Everything always goes smooth!! I recommend to everyone!

Jonathan T. on

Rating:

Awesome customer service everytime

John D. on

Rating:

Customer did not leave a comment.

RICHARD C. on

Rating:

Outstanding and friendly staff.

Chris S. on

Rating:

Customer did not leave a comment.

Janet G. on

Rating:

Customer did not leave a comment.

sandra L. on

Rating:

They were wonderful! It was a super experience very stress free! A great local company that I am happy to support and will use again and will recommend

Jeffrey B. on

Rating:

Very good service! Accommodating and friendly, we will go back.

Stacey H. on

Rating:

Customer did not leave a comment.

Richard R. on

Rating:

Busy here. Other stuff going on at this location and a bit confusing to find.

Richard G. on

Rating:

Customer did not leave a comment.

Carol F. on

Rating:

My receipt sent me to different drop off location. Man was not helpful at all told me he no longer worked with uhaul even though my receipt said take it there for drop off. So sitting with empty 15 foot truck I had to call uhaul for instructions. Concerned cause my mileage was close to limit service was not prepared for my concern and said sorry they sent me to another drop off dealer. I was very up set with this especially after a long day of moving from Tampa to ft Myers and being a 65 year old female. Too much frustration with drop off situation and how it could have instructed me to take it to place no longer with uhaul. My pick up ride was not happy rither

Dana C. on

Rating:

Customer did not leave a comment.

Nicholas Z. on

Rating:

Customer did not leave a comment.

craigen M. on

Rating:

The transport trailer was damaged, safety hooks did not have the rubber safety's.

Jim S. on

Rating:

Customer did not leave a comment.

Daniel S. on

Rating:

Customer did not leave a comment.

Yasmany R. on

Rating:

Customer did not leave a comment.

TERRY H. on

Rating:

I don't see anything that need to be improved. We have used them before and will use them again.

Mary Ann T. on

Rating:

Customer did not leave a comment.

Julie J. on

Rating:

Not open for hours stated on door; closes early without warning

Jamie W. on

Rating:

Customer did not leave a comment.

chris O. on

Rating:

Cant wait to use them again

MONTE V. on

Rating:

Customer did not leave a comment.

JOE C. on

Rating:

Customer did not leave a comment.

gary J. on

Rating:

Customer did not leave a comment.

Megan N. on

Rating:

Had an issue with the truck and had to fix the back door ourselves because technician couldn’t come out

roosevelt P. on

Rating:

Great experience, Chuck was knowledgeable and helpful. I will use this place again anytime I need to rent a truck,

angelita P. on

Rating:

Customer did not leave a comment.

Benny A. on

Rating:

Customer did not leave a comment.

Patricia M. on

Rating:

Thanks for getting our trip finished in time with your help!

Patricia M. on

Rating:

Took our trucks and car haulers and helped us complete our trip on time. Thanks

Michael G. on

Rating:

Dont change a thing! Excellent service, awesome owner, very easy experience. Would definitely come to this location again.

Donald M. on

Rating:

This was not the location I requested. I took the trailer to the location I selected and was turned away and told to call the number. I called the number and the options weren’t clear for finding a drop off location. I found this place and dropped it off hoping they would accept it but they were closed. Thankfully they did. I’ve rented on multiple occasions from UHaul and never had this type of situation.

Pamela W. on

Rating:

Customer did not leave a comment.

ronald S. on

Rating:

Customer did not leave a comment.

Richard L. on

Rating:

vert nice people

James C. on

Rating:

Customer did not leave a comment.

ARNOLD P. on

Rating:

The trailer we picked up had a hole in the roof and when it poured, water came in the trailer.

annette S. on

Rating:

I went over on my miles and they called me and let me know there would be an extra charge instead of just emailing me they were personable and friendly thank you!

BEN M. on

Rating:

Customer did not leave a comment.

ANGELA F. on

Rating:

I put gas in the truck before returning the truck. But was still charged for gas??? Other than that everything was good

Peter P. on

Rating:

Customer did not leave a comment.

Saly L. on

Rating:

Customer did not leave a comment.

james J. on

Rating:

Customer did not leave a comment.

james J. on

Rating:

Be open longer hours

Kenneth J. on

Rating:

The service was great! Friendly and helpful! Thanks!

Timothy M. on

Rating:

Chudo was awesome. Very well informed and curtious! The second time in two weeks that I used that location. Will never use anyone else in that area! Thanks again DD!

Christopher C. on

Rating:

Customer did not leave a comment.

rick C. on

Rating:

We dealt with 3 U-Haul service providers and they all did a very good job in helping us get the trailer we needed. Good people all the way along.

Scott W. on

Rating:

Have truck and auto transport at same location for one stop pick up

Stanley Z. on

Rating:

Customer did not leave a comment.

CHUCK D. on

Rating:

Great, courteous and professional service !!

Lore O. on

Rating:

Customer did not leave a comment.

John W. on

Rating:

Owner there was terrific and helpful . The dolly wasn't new and one tie down strap was worn out and short

MARGARET S. on

Rating:

Customer did not leave a comment.

John B. on

Rating:

No problems. Helpful agent.

Steven G. on

Rating:

just keep doing what you are doing chuck and tom

Terry S. on

Rating:

Customer did not leave a comment.

Lissett M. on

Rating:

Customer did not leave a comment.

Nick G. on

Rating:

Great experience. Will use again for next rental.

Michele W. on

Rating:

Great employees & customer service

Angela E. on

Rating:

Customer did not leave a comment.

Greg G. on

Rating:

Customer did not leave a comment.

DAVID H. on

Rating:

Hours of operation to be until 4:00 PM

Eric F. on

Rating:

Customer did not leave a comment.

Enrique L. on

Rating:

Fast & Courteous Service...My trailer rental was ready to go at the requested pick-up time...

mike J. on

Rating:

Customer did not leave a comment.

Angela G. on

Rating:

One of the most efficient Uhaul pick ups and drop off ever. I wish all Uhaul locations ran this smoothly.

Joseph M. on

Rating:

Customer did not leave a comment.

Gary S. on

Rating:

Customer did not leave a comment.

Rena M. on

Rating:

Customer did not leave a comment.

Jeffrey B. on

Rating:

We use this rental place often. The owner is away very friendly and quick. He explains everything very well and tells you what they have to offer with no pressure.

SHAWN R. on

Rating:

Customer did not leave a comment.

Jonathan T. on

Rating:

Customer did not leave a comment.

Bridy B. on

Rating:

Customer did not leave a comment.

BARBARA S. on

Rating:

Very pleasant and friendly service.

Mary M. on

Rating:

Great service, but please clean it!!

Dawn M. on

Rating:

Lower the mileage rate or pay no mileage.

Greg D. on

Rating:

I used the drop box

Thomas M. on

Rating:

The floor of the utility trailer was pretty neat up and warped, it made removing anything with a dolly very difficult. The trailer otherwise was fine and hauled well.

RObert H. on

Rating:

Customer did not leave a comment.

Ray S. on

Rating:

Customer did not leave a comment.

Linda D. on

Rating:

Very convenient. Thank you!

noel R. on

Rating:

The owner is always very professional and courteous

Thomas S. on

Rating:

Customer did not leave a comment.

Lubova U. on

Rating:

As always, this location for U-haul gives me great service. Thanks again