The two big guys at the counter just started at me and didn't say a word when I said I was dropping the truck off. I literally had to ask, "Does one of you want to help me?".
Adam D
Horizon Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Fort Myers, FL 33903
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe service was great fast and reliable. Very easy to schedule with a professional staff to guide me during the process. Great Service.
Lourees FThe people are nice, but the truck needed maintenance. And when I returned the truck, I filled the gas a bit over what I rented it as and then I was charged $55 for a gas fee. When I went to the location the next morning to look at it. One of the employees showed me the gas and it was at way less than what it was when I returned it. I even have pictures of it.
Jazzasmine CThe staff was awesome! However, the truck lacked sufficient headlights to drive at night and probably needed adjustment. Also, the stereo could not be used for GPS or music; it was very basic and better suited for local hauls. Other than that, it got me where I needed to go.
Matthew BTruck was clean and easy to pickup and drop-off in the big parking lot. Staff at the customer service in the ACE was helpful and friendly too. They knew what they had to do, which is not always the case with those third party spots. Would use again if I need a truck in Cape Coral.
Xavier P