Customer Reviews for Deals For Real LLC
(U-Haul Neighborhood Dealer)

49 reviews

11301 Mt Holly Rd   Charlotte, NC 28214

(704) 827-8578

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Special Operating Hours

  • 4/15/2021 - 4/26/2021: Closed

Services at this Location:

Contact Us

(704) 827-8578

11301 Mt Holly Rd
Charlotte, NC 28214

Services at this Location:

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Special Operating Hours

  • 4/15/2021 - 4/26/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Julia W. 
Rating:
5.0

Great experience

Camille W. 
Rating:
5.0

Good job

SABIN T. 
Rating:
5.0

Customer did not leave a comment.

Tamara B. 
Rating:
3.0

Website need to update to Pick Up And not wait still you are at the store I stay at the location like 45 mins for Get My Truck Ready after I filled Up to many Things and they not tell me First at the Website

Erik L. 
Rating:
5.0

Customer did not leave a comment.

scarlet S. 
Rating:
3.0

Nothing, The experience was nice. The person that assisted me was very pleasant and helpful. I only needed it to rent an appliance dolly, so the transaction was quick and easy.

Stanley F. 
Rating:
5.0

Customer did not leave a comment.

Maura B. 
Rating:
5.0

Only concern is that the person working at that location did not put on a face mask while I was in the building. This should be standard practice!

Waverly G. 
Rating:
5.0

Customer did not leave a comment.

Lee K. 
Rating:
3.0

Customer did not leave a comment.

Alexander H. 
Rating:
5.0

Very professional and nice representative.

Christopher W. 
Rating:
4.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Great location!!! I think the dealership office could be updated a little more. Everything else was excellent.

Debora W. 
Rating:
3.0

Customer did not leave a comment.

LOGAN H. 
Rating:
3.0

Customer did not leave a comment.

Gerry P. 
Rating:
5.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
3.0

The front room of this location was dark. The back room where the customers sit with the manager was stuffy and not comfortable. The most important issue with the pick-up was the vehicle had a damaged fuel line that was ONLY DISCOVERED later when I refueled three times on route to my home. There has to be a better way to check basic mechanical conditions of the vehicle before leaving a location. I made an official complaint of this issue and the representative who handled my concern indicated that "cutting" fuel lines to siphon gas had been local issue in the area where I picked up this vehicle. I was not satisfied with my experience with UHaul and will be cautious in renting again.

Daivd C. 
Rating:
4.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

The staff were very helpful and informative. They explained everything thoroughly and were cheerful and made me feel welcome.

WILLIAM G. 
Rating:
5.0

I was confused on how to drop trailer off from the website could not sign it , it was not finding the contract. When I got to Dealz 4 Real on Monday morning because they were not open on the weekend I spoke to the personnel lady she was so friendly and helpful and took care of everything made my experience even better. She got the trailer signed in and sent the receipt to my email. She even took my hitch off my vehicle. So my overall experience was great. The website for after hours needs to be updated.

Danielle S. 
Rating:
1.0

Someone had to come on your lot and stole gasoline, from my returned truck. Put cameras on you lot.

Larry L. 
Rating:
4.0

A little confusing knowing exactly where to drop off rental. Equipment spread across what appeared to be three different properties. Small office location. No attendant onsite.

Charles S. 
Rating:
5.0

Sana as above

Cristina B. 
Rating:
5.0

nice job keep up the good work

Emmanuel J. 
Rating:
1.0

Customer did not leave a comment.

Sherri M. 
Rating:
5.0

This was the perfect location for my move and couldn't have been better. I really appreciate the hospitality of Tamara and making sure my needs were met with the right truck. I would definitely recommend this location for anyone that's within the area or looking for a quick and easy process for a rental truck.

maurice G. 
Rating:
5.0

Has a pleasent experience. Tamara was on pinta. When 158 moving and storage has another job in the Mt. Holly área we will be visiit again.

Tim R. 
Rating:
3.0

No one was there during normal business hours and I had to drop my keys off in the box. I was provided a receipt the next day but again I am having to deal with Regional managers as my deposits have not been refunded and I was informed that checks were being sent to an incorrect address. The funds should have been placed back on my card. Very Upset

Clayton C. 
Rating:
4.0

Customer did not leave a comment.

Shanna C. 
Rating:
5.0

Customer did not leave a comment.

Charles Y. 
Rating:
5.0

Excellent customer service!

JERRY M. 
Rating:
5.0

Customer did not leave a comment.

Salem M. 
Rating:
5.0

This was a very convenient location for us. The owner/manager was on-site early and had the truck ready for us, including the blankets and dolly we had ordered. She was very friendly and helpful. I would definitely recommend this location and will likely us again shortly. Overall a great experience moving on our own with the use of uHaul.

John R. 
Rating:
3.0

The location Sign was not Clear was hard to see it they need to re paint the sign

Sheila K. 
Rating:
5.0

Nothing. The customer service was superb! We were continuously checked up on and offered solutions/help generously. We wouldn't hesitate to rent from this location again and recommend to friends/families. Thank you!

Choua V. 
Rating:
4.0

There is lot of pet smell in the truck. I had to use room fresher to bear the smell.

phani C. 
Rating:
5.0

Customer service at this location is great.fast and friendly service

Gilbert M. 
Rating:
5.0

Customer did not leave a comment.

Tashiband C. 
Rating:
5.0

Great service friendly

verna L. 
Rating:
3.0

Customer did not leave a comment.

Tami M. 
Rating:
5.0

Customer did not leave a comment.

Megan F. 
Rating:
5.0

Customer did not leave a comment.

Clarence L. 
Rating:
1.0

Customer did not leave a comment.

BOBBY H. 
Rating:
5.0

Customer did not leave a comment.

Toronnie C. 
Rating:
5.0

The lady that helped me was the nicest person in the world. She was kind, funny, helpful. She is the lady who makes the reservations for this location as well as works in the office. I will recommend to all of my friends because of her. I think her name is Tamara.

CHRISY H. 
Rating:
3.0

The business itself could be presented better.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

tharonlith C. 
No reviews have been submitted for this location.

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