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Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
These guys are my go to for my trailer rentals. Prepared, quick, knowledgeable and ready to help.
Kelly SQuick in and out. Friendly staff.
gary bI’ve rented U-Haul Equipment from them in the past and I’ve always had a great experience. They are always friendly and courteous. I would not hesitate to rent from any trucks or trailers from them. I always give them two thumbs up. 👍 👍
Paul FGreat job
MARK PDebono's did everything right. I honestly can't think of anything they would need to improve. Excellent experience. I've rented from them before and I'll be happy to rent from them in the future.
Edward PLot was a little rough with uneven ground; but operation was good and staff helpful.
Thomas AI would highly recommend Debonos! I had to extend the truck rental for more days, and they were very understanding and accommodating. It’s a Family owned business, they are very courteous and they make you feel like family when you enter their establishment. I’m a New Yorker, love the added plus, they also sell delicious deli meats and other delectable food items! Very convenient location on Santa Barbara Blvd. in Cape Coral.
VICTORIA MOne of the easiest and friendliest U-Haul locations I’ve ever been to! Highly recommended to go see Don!
JOE MThere’s guys were great to deal with. Fast & easy. Pick up and drop off was a breeze. I would definitely recommend this location.
william mThe guys were all great and the transaction went smoothly.
michael pEverything was run very smooth, a pleasure to do business with.
KENNETH FStopped on Tuesday to reserve a trailer for Wednesday, picked up trailer, completed project, returned trailer. smooth easy transaction THANKS
Christopher HUhaul and this particular location has always been great. Affordable and good service from Debonos. This is the 6th time renting from them and I will continue to use them whenever I need.
Nicholas Sok
TOMASZ HGood move
WILLIAM HEasy pick up with friendly staff. Van worked great and they make it easy to drop off. I would definitely use them again.
MARK RGreat customer service best U-Haul rental place in the area
JONATHAN CTruck leaked in the front of the box and damaged some items inside of an open tote which included 3 skateboards, 2 bike helmets, 2 bike pumps, 2 knee savers for baseball(catcher) and a dog bed car seat. Also damaged were items in a cardboard box including 2 sleeping bags and a tent.
JAMES SJust continue what the folks at Debono's is doing. They really took care of me well, and I cant thank them enough.
KYLE KHelpful and speedy
ALEXANDER MGo over simple instructional items of the vehicle with the customer: How do the lights work, how they turn off, windshield wipers & wiper spray, mention that mirrors and windows are manually adjusted, mention that there's no cruise control, or how to use cruise if it's equipped, anything else related. It sucked figuring all this out while on the road.
RUDY AGood
EDUARDO DProfessional and helpful, no problems with set up. Was my first time using and hauling a trailer
PATRICK KGreat service all the time
JOHN GNice people. Easy in and out when renting.
Luther SCruise control didn’t work. Very frustrating from Florida to Ohio. Otherwise everything great.
MARK DGentleman checked the truck right in for me, and I was on my way. Excellent service !!
CHRISTOPHER AI had to wait 1 hrs 18 minutes for a representative to answer my call
JOSEPH DThe entire experience was excellent. Thank you very much!
LAURI HNothing it was very simple and easy both leaving and returning
KADEN Mtruck was very loud and had a really bad squealy noise from front wheels
SENEN OGreat place and people very friendly prices are good too. They always have the truck or trailer ready when I call in to reserve one even with a days notice. Love that place!
CHRISTOPHER BEveryone was very professional and polite. I left a garage door opener in the truck and they made sure it was returned. I would definitely recommend them or use them again in the future.
CHRISTINE PAbsolutely Nothing, keep doing what you’ve been doing.. it was a pleasure and you were very polite, respectful and friendly.. God Bless you all
JOSE PI am a repeat U-haul customer at Debonos and will continue to be with all my rental needs. Staff is excellent and trucks/trailers are always clean. I highly recommend,Thanks Donnie and Ghia
JOSEPH CThe team that took care of my reservation was great start to finish.
AMANDA NNA
Lynn JEasy to use truck, fast, and easy return process during work hour. 200% would use service again
HIEU NLube the rachets for the straps!!! The ones I had were rusty and a Bitch to operate.
Jeffrey CEasy to rent and accomplish way more than without a trailer. Well worth the price !
DOUGLAS CNothing
JEFFREY DGreat service
David HEverything was great. Good driving truck and very nice people.
JOSEPH KEverything was good, quick and easy pick up and drop off. Only criticism would be the requirements of replacing the gas we used and how the tank was partially full (7/8?) at pick up and then trying to get it back to that exact point on the gauge without paying more for gas we didn't use or being charged more if it wasn't back to the point it was when we picked it up.
JULIE EEmployees were quick, efficient and knowledgeable! I felt like I had gone back 60 years in time encountering service station personnel who were job oriented and proud workers!
WENDELL RVery efficient drop-off process...great job!
MICHAEL MA very busy location, regarding U-Haul rentals, and yet they processed things smoothly. This was my second rental in one year, and this need was specific for a unique structure I needed to move - so in and out, and my needs were met with a very fair cost. Thank you !
STEVEN JVery nice and personable
STEPHEN JThey went above and beyond to help us with this rental. I am very grateful!
GREGORY SI have rented U-Haul equipment multiple times from them and it always is a very pleasant experience. I would not hesitate to rent from them again. Two thumbs up to all that work there.👍👍
PAUL FAlways fantastic service!
FRANK TI have rented truck from Debonos Stop and Go since I arrived to Cape Coral in 2021. And I have used them for my son, my friends who have bought houses here, and now recently, for me, doing a project in my house. They are on top of their reservations and always try to help if I needed to do changes.
JOSELITO D