Customer Reviews for Devon Self Storage
(U-Haul Neighborhood Dealer)

17 reviews

1700 US Hwy 75 N   Sherman, TX 75090

(903) 487-0166

Location Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 487-0166

1700 US Hwy 75 N
Sherman, TX 75090

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Reservation was for pickup at 0700. Developer n did not set up reservation so I could not pick up vehicle cle until 0900. Was overcharged more than the printed reservation.

Mark H. 
Rating:
5.0

No one was there but the directions were clear. No problems on out enc.

Billy Scott H. 
Rating:
1.0

This company charged me for excess mileage. I only live 4.5 miles from the storage facility and the woman working that day charged me for 44 miles. This is an incorrect charge, when we only went 10 miles.

SaBrielle R. 
Rating:
4.0

Customer did not leave a comment.

LARRY W. 
Rating:
2.0

Office was locked at irregular hours. My equipment reservation was incorrect and I was over billed, despite having discussed this in person

DARRAH D. 
Rating:
4.0

Customer did not leave a comment.

EDWARD W. 
Rating:
5.0

The manager who assisted my sis and I with the rental was great! He answered our questions, gave us tips and tricks, and provided us with a great customer experience.

Stevan P. 
Rating:
1.0

Couldn't give directions on how to get to, charged extra for gas that should NIT have been plus mileage due to uhaul mistake

DONNA P. 
Rating:
5.0

Customer did not leave a comment.

Timothy Y. 
Rating:
1.0

Performed as if they NEVER received any information, training, or knowledge of any kind regarding UHAUL matters. In which pathetically, it MUST be true. Because, it cost an absurdly amount MORE then intended, and ended up leaving me financially STRESSED MORE than I already was with my move, transition, time, etc. Very disturbed, overall with Uhaul.

Patty V. 
Rating:
5.0

Customer did not leave a comment.

Fleuretta Z. 
Rating:
5.0

You have the wrong name listed as the return location. This really threw us for a loop as the gps could not find the address; and the name of the facility did not match what uhual had listed.

Rhiannon A. 
Rating:
3.0

We arranged for drop off at this location to find out there is no Four State Storage at the address provided. We had to scramble to figure out that it was actually Devon Storage, on the other side of the highway. We were not able to talk with staff there due to returning it just before their business hours.

Johnathan B. 
Rating:
5.0

Continue being friendly and helpful

Jimecca W. 
Rating:
2.0

This is not the name of the location. The name of the company is Devon Storage. Maps take you to the wrong side of the highway and when you try to call the number provided, it has been disconnected. Tried to call U-Haul, was put on hold and disconnected on twice. Googled the address to find the correct company, called Devon Storage and they told us "yeah, the information has never been updated on U-Haul's site". When we finally got to the location, the truck was not ready for us. I had checked in on-line and prepaid. What should have been a quick pick up. Turned into an hour and a half mess. And, when I complained that I had hired people to load the truck and I have now paid for an hour for them to sit around, I was told "Sorry". U-Haul you just cost me over $100 for labor I did not use and did not provide all of the pads I had requested. You at least reimbursed the $10 for the pads. I have used U-Haul in the past with no problems. I will think twice about relying on your website if I ever use you again.

Angel N. 
Rating:
4.0

Exceeds expectations with app and online reservation and payment system.

Ruth W. 
Rating:
5.0

Customer did not leave a comment.

Rolando S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top