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GEORGE J
Customer Reviews for Dirty Problems LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The U-Haul after hours app would not let me complete the drop off. It seemed like it could not validate location. Had to call 24 hour support who could not get it to work but noted the drop. I called first thing the next morning when location opened and could not get to a real person so left a message that trailer dropped off. An hour later I received a call from the drop location asking when I planned to drop off the trailer. Clearly, no one received my message or note from 24 hour support that I dropped it. Frustrating and a lot of time wasted.
Robert B