Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing it was a pleasure dealing with the guy's in Broken Bow The pricing was very reasonable
William M.
Rating:
5.0
Make sure the lights are working before the driver leaves the site.
Jerry B.
Rating:
5.0
Nothing. Everything went great.
CARL C.
Rating:
5.0
Customer did not leave a comment.
Earnest K.
Rating:
4.0
Customer did not leave a comment.
Zack B.
Rating:
5.0
Customer did not leave a comment.
EDDIE A.
Rating:
5.0
The representative in Broken bow , OK was exceptional to find a solution for our reservation. He went above and beyond to make sure our plans and needs we meet. I couldn't ask for more perfect service from one individual. He is the best example of customer service and represented the company to the highest standard
Mark F.
Rating:
5.0
Thanks
GEORGE W.
Rating:
5.0
Everything was great
Ken K.
Rating:
5.0
Customer did not leave a comment.
Nola C.
Rating:
5.0
Great customer service. Once I was hooked up I came back by to have everything double checked. Mike was very helpful!
Kim D.
Rating:
5.0
Customer did not leave a comment.
Angela H.
Rating:
5.0
Customer did not leave a comment.
Robert T.
Rating:
5.0
Customer did not leave a comment.
Jimmy S.
Rating:
5.0
Super fast response time and quick to assist
Matt W.
Rating:
5.0
Customer did not leave a comment.
Jennifer Y.
Rating:
5.0
Customer did not leave a comment.
Doug E.
Rating:
5.0
I like discount tire very purchased several sets of tires from Mr Bailey
STEVEN W.
Rating:
5.0
We had to extend our rental. The staff was very accommodating of our request. Always friendly service at this location.
William B.
Rating:
5.0
Customer did not leave a comment.
Don R.
Rating:
5.0
Customer did not leave a comment.
Brian P.
Rating:
5.0
Customer did not leave a comment.
MINDY T.
Rating:
5.0
If everyone was as good as this location you would have the best it could ever be.
Tim A.
Rating:
4.0
Except all of the spam emails I've been getting everything was cool,
Lawrance T.
Rating:
5.0
Customer did not leave a comment.
Christopher J.
Rating:
4.0
Customer did not leave a comment.
James K.
Rating:
5.0
THE OWNER IS A GREAT GUY..HE'S VERY FRIENDLY AND KNOWS HIS STUFF! I'VE RENTED THERE 4 TIMES AND I'LL ALWAYS GO BACK!
Bobby L.
Rating:
5.0
Came in met the guy he asked if gas was at level I rented it at and then checked it out. 5 minutes - easy and efficient. All in English
Mark J.
Rating:
5.0
The tires on the dolly were suspect but they made the trip.
Kelli C.
Rating:
5.0
Customer did not leave a comment.
Gary B.
Rating:
3.0
Customer did not leave a comment.
Bobby T.
Rating:
5.0
Customer did not leave a comment.
Dennis B.
Rating:
5.0
Customer did not leave a comment.
Gary B.
Rating:
5.0
Customer did not leave a comment.
Dennis B.
Rating:
5.0
Customer did not leave a comment.
Steven C.
Rating:
5.0
Customer did not leave a comment.
Dennis B.
Rating:
5.0
I rent from this location on a few occasions-BEST Service & easy access
SHERI K.
Rating:
5.0
Customer did not leave a comment.
Floyd B.
Rating:
5.0
Customer did not leave a comment.
Rita M.
Rating:
5.0
Customer did not leave a comment.
Jessica B.
Rating:
5.0
Customer did not leave a comment.
Marlin C.
Rating:
4.0
Our drop off was not where it was supposed to be in Idabel they moved it to Broken Bow 25 minutes away so there again we had another hour to drop off. When we got there the online return did not work and were put on hold for 50 minutes waiting on a rep to notify them we had dropped off. Luckily for us the owner of Discount Tire that was closed for Memorial Day came by and let us know it was good to leave it he would take care of it for us and he did. I have again NEVER had these kind of problems with UHaul but I did appreciate that the Discount Tire manager took care of us and let us know he would make sure the return was clear for us.
Darlene B.
Rating:
3.0
Customer did not leave a comment.
Thomas C.
Rating:
5.0
It's all good
Danny W.
Rating:
5.0
Customer did not leave a comment.
HUSSAIN A.
Rating:
5.0
Customer did not leave a comment.
kelly C.
Rating:
3.0
Customer did not leave a comment.
Lisa J.
Rating:
5.0
Customer did not leave a comment.
john A.
Rating:
5.0
Customer did not leave a comment.
Tom S.
Rating:
5.0
Customer did not leave a comment.
Donna F.
Rating:
5.0
The owner, Mike, did a great job!
Harvey B.
Rating:
5.0
Customer did not leave a comment.
Elizabeth M.
Rating:
3.0
Dropped off after hours so no interface with facility or personnel
Convenient location for drop off
Rusty V.
Rating:
5.0
Customer did not leave a comment.
LISA M.
Rating:
5.0
Customer did not leave a comment.
MATTHEW THOMAS N.
Rating:
5.0
Trailer work great.
Location got it quick done paperwork fast.
MARK G.
Rating:
5.0
Great to deal with. Quick in and out and had what we needed....again!!! Very recommended.
KATHERINE W.
Rating:
5.0
Customer did not leave a comment.
JIMMIE G.
Rating:
2.0
I dropped it off at night and went back by there the next morning to get any paperwork I may need and the guy and all his staff were in the office. He stated they didn't have time to check it in yet and it would be awhile. Overall not very customer oriented.
GARY W.
Rating:
5.0
Mike, the owner of the tire shop where we dropped the truck off, was great, and fixed out reservation on the back end. That is customer service. I will be a client of his tire shop in the future, but Uhaul should do some more training, and look at servicing their trucks more often.
broken bow denti E.
Rating:
4.0
truck had been damaged and i didn't know what was wrong very hard to drive … come to find the rear end was messed up bad and apparently had been wrecked…
Melissa S.
Rating:
5.0
Customer did not leave a comment.
RODNEY M.
Rating:
5.0
Customer did not leave a comment.
ROSHAWNDA B.
Rating:
5.0
Very good service
JASON P.
Rating:
5.0
Customer did not leave a comment.
CHARLES D.
Rating:
5.0
Customer did not leave a comment.
ALENE W.
Rating:
5.0
Customer did not leave a comment.
JON H.
Rating:
5.0
Change Nothing!!!! Great people to work with and Great service! Very recommended and will use again. Thank you UHAUL!!!!!
KATHERINE W.
Rating:
5.0
Customer did not leave a comment.
William M.
Rating:
5.0
Customer did not leave a comment.
JOHN H.
Rating:
1.0
Customer did not leave a comment.
MISTY D.
Rating:
5.0
very good customer service. thanks guys!
DONNA M.
Rating:
5.0
Customer did not leave a comment.
JODY B.
Rating:
5.0
Easy-peasy
JAMES H.
Rating:
5.0
Everything was great
CHETANKUMAR P.
Rating:
5.0
Make sure your charges are correct before you take someone's deposit I was charged for fuel when I returned the truck with more in it than at pickup.
Audie E.
Rating:
5.0
Customer did not leave a comment.
Tammy C.
Rating:
5.0
Customer did not leave a comment.
WILLIE G.
Rating:
5.0
Customer did not leave a comment.
KIMBERLY L.
Rating:
4.0
Was closed when I dropped off
victoria L.
Rating:
5.0
Customer did not leave a comment.
LAQUITA J.
Rating:
5.0
Customer did not leave a comment.
Mark G.
Rating:
5.0
Customer did not leave a comment.
RUSSELL C.
Rating:
5.0
Customer did not leave a comment.
Ramona G.
Rating:
5.0
Customer did not leave a comment.
Laura T.
Rating:
5.0
Customer did not leave a comment.
Miranda V.
Rating:
1.0
Poor customer service, did not listen to me at all when I explained something to them.. employees sitting round and talking, did not explain to me what happens next
Clay F.
Rating:
5.0
Customer did not leave a comment.
HAYDEN H.
Rating:
5.0
Customer did not leave a comment.
JEREMY H.
Rating:
5.0
Customer did not leave a comment.
Kameron M.
Rating:
5.0
Wonderful customer service and helpful employees will do business again. Thanks
DELBERT R.
Rating:
5.0
The staff at Discount Wheel and Tire was excellent. They were very courteous and helpful to me.
