I have used my return location several times and I must say they are amazing people and extremely helpful in every way they can be.
Leona R.
Customer Reviews for Discount Wheel & Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and courteous
AMANDA F.It's a tire store so you have to wait your turn on a busy day for all the tire customers to get taken care of. It works, but far from optimal.
Terry J.Very helpful folks at Discount Wheel and Tire! Only complaint was that the inside of the trailer smelled bad, probably from previous user. Would suggest dealer leave doors open to air out in such a situation.
SUSAN W.I say if it ain't broke don't fix it. They were great.
JEREMY M.Customer service was great
DELBERT R.The people at broken bow are very nice. They are not unhappy to be at work. Fast, professional and down to earth. The kind of place that will let you know quickly if your out of line. At the same time they would be willing to admit if they made a mistake. Refreshing!!
AARON H.none
GARY S.Super easy and Courteous service A plus all around
DELBERT R.Excellent customer service! Very friendly and helpful staff.
BRIAN C.Helpful and friendly
Denice B.No changes needed. All personnel were up to speed and helpful.
Homer H.Very helpful!!!!! Very accommodating!! Equipment clean and in good shape!!!
Dena W.The service that Joanna gave us was extraordinary. She and her staff went out of their way to help us.
ELLIS J.nothing. Excellent
Owen M.Drop off place was closed
TROY M.Friendly, helpful, excellent service.
JUDITH C.The pickup process was a mess. The cell service in that area are non-existent & the login should be much simpler to Grab & Go. Once I called UHaul, the agent was helpful but could only do so much. The pickup process should be much simpler with getting all the info in advance. Having to do all of that in a bad area with no cell service is excruciating and not safe.
Thomas D.Please don't automatically charge insurance. I had checked NO online but was still charged.
GREGORY B.Great service! No issues
Barnabus E.The cleaner used left very slippery residue on everything.
CHRISTINE T.Great staff
Chad O.The truck drove great and the Man in the office was great,,,,left a article in the truck and he put it up for me to come get....will go back to them as needed for sure...
Kathy P.They didn't show up as a return sight when I rented the U-Haul.
Terry G.Very helpful and friendly, and I will definitely use again.
Brandi F.U-Haul's communication for the vehicle return was terrible. We had to call to get the address for the return location and then the location wasn't even open during normal business hours.
Kyle B.Great service
STEPHEN A.Runs great the way they run it.
Steven P.Dirt and popcorn on the inside, I swept it out before I returned it
Jerry C.Nothing
ROGER L.I dropped it off without any problem and service was quick
omar C.Make sure our product we paid for is available for us and the process of verification is ridiculous , having to call people and wake them up is ridiculous.
jeff D.U-Haul should know that it's not just about the size of the home or apartment you're moving from, but also how many years you've been there. The more years spent in one location, the more stuff you accumulate. In addition, simply saying that a 24' truck is the right size for a 2 bedroom-1 bath home is not very accurate if that home is 3000 square feet and has 2 outdoor storage units. I still have things in storage in the town I moved from because I couldn't get it all in the truck. So consider asking more questions that will supply the right information that will lead to the right size truck.
Kevin S.The gentleman working at this location was very polite. I will use this location again.
Sabra A.Mike Bailey and staff, were super helpful. Inspected equipment before and after. Easy in and Easy out. Good folks.
Dennis J.Recommend Mike Bailey's discount wheel and tire , great help
Tim T.The staff a Discount Wheel and Tire, were very friendly. They also got checked me in and check out was very easy. While one person was checking me out, the other was taking care of my rental. Mike Bailey and staff deserve a 6 Star rating, if we had one. Thanks, to all. Dennis
Dennis J.Very knowledgeable and helpful staff.
Mike W.My only concern was that they were going to check it out after I left! But they were friendly and seemed to think everything would be fine! It was! Thank you Jesus!
James T.I called for assistance and was told it would take the person 45 minutes to get there
cynthia L.Awesome service and friendly staff.
Ingram Q.Stop putting piece of shit tires on your vehicles! Fire your roadside assistance service personnel that refuse to provide roadside assistance! Find a roadside assistance service that hires educated people, people who have the mental capability to make command decisions, people that don't say "not my problem", people that won't leave your customers stuck out 5 to 10 hours out in the middle of BFE!
David W.The Folks at the dealership were great and if I need another truck that's were I would go. For people with little truck driving experience more basic information would help ,either in person or on the website (video)
Walter F.It was perfect.. I really appreciated the guy who helped us out
Aleisha W.