I felt everyone went above and beyond to help us! We had a great experience.TRACY DAWN D.
Customer Reviews for DMC Heavyduty Mechanical
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jessie B.
Customer did not leave a comment.Sherida A.
Nothing I can think of. Tracy was very good with everything.DOUG H.
I really appreciated the good service. The young lady who helped me made sure I had the right truck for my needs and it was clean and it was there on time for me when I needed it.Robert B.
The location was easy to deal with. Very flexible and accommodating.Matthew S.
Not smoke in your place of business, especially with customers in garage. Uhaul was not cleaned at all. Not the cab or the back. Had to go to the city before coming back to pick up. Was told it would be cleaned. There was garbage in the console and on the seat and the truck was very dirty. Not covid friendly services at all.BROOKE A.
Customer did not leave a comment.Robert S.
Incredible customer service! Thank you!Donald H.
Customer did not leave a comment.David Y.
Customer did not leave a comment.Pierre R.
Nothing NothingBarry H.
Stop changing the rates I rented it for a long period of time and it cost me more last month than it did for the whole time I rented itLloyd B.
there is not much to enproveClifford S.
Great Experience will Be using again!Rodney J.
Just keep doing what you're doing.David C.
Customer did not leave a comment.Christopher W.
Customer did not leave a comment.Dan S.
Nothing your local agent Tracy is very cordial and helpful. Her customer service is great. Will rent at this location again.William H.
The local rep Tracy was great, she explained the process well and they assisted in both the connection and disconnection of the trailer when renting and returning. Would recommend and will use again.William H.
Customer did not leave a comment.Justine W.
I have to say, Tracy was a pleasure to deal with. I over looked the gas gauge when I dropped off the truck, and this morning she called and gave me the option to come back and gas it up myself, which saved me money. She's a gem! Thank you Tracy!HARPDOG B.
I was glad the location was suggested as it had the trailer I required and was close to my home. Overall the unit worked great and I will definitely use U-Haul again.Michael H.
Everything was AMAZING!!! Very friendly and incredibly helpful.......would totally recommend this location to friends & family.Tammy K.
Customer did not leave a comment.Peter T.
I would definitely rent a uhaul trailer from this location in Lacombe, Alberta again. Tracey was friendly, kind and very efficient. She made the whole process smooth and seemless.Gordon J.
Customer did not leave a comment.lindsey L.
Key drop box was locked and I couldn't return the key when I dropped the truck off. I had to come back during open hours.Kevin C.
Customer did not leave a comment.Alwyn S.
Great and easy to deal with!KATHY M.
Everything was quick and handy to get to. The staff was helpful and knowledgeable, so everything went smooth with no issues.Richard B.
Customer did not leave a comment.Stephan P.
Stacey is a great customer service agent and made the process so easy for me to use the service. Highly recommended.VENKATA G.
Customer did not leave a comment.CARLA C.
Friendly service.Lawrence J.
Nothing that I can think off. The service was great we will use your location again if we ever need. Thank you for the great price. Have a great day.Donald D.
Customer did not leave a comment.Jordan R.
Person very nice and efficientMartyn B.
Customer did not leave a comment.Jalayne D.
Customer did not leave a comment.LONNIE L.
Customer did not leave a comment.Daniel B.
Tracey is always there to help. I even had to contact after hours and she was pleasant and understanding to my issue.Lorne R.
Customer did not leave a comment.Cornelius G.
Customer did not leave a comment.Gordon Y.
Customer did not leave a comment.Zachary F.
The first location where they were concerned about the condition if the equipment. If there was any issues or complaints. Good people..Lawrence B.
Starting from the point of booking, picking-up and till return back the trailer, the service was flawless by U-Haul service. The agent was so courteous and thoroughly professional. I always love U-Haul for my needs and they serve me beyond my expectations everytime I use. Thanks again for letting me using your service and you guys are awesom. I highly recommend U-Haul and this location I received the service from.Aruna J.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.Glen P.
Customer did not leave a comment.Dylan M.
The payment system was very slow/not cooperating very well. Not the fault of the operator.Robert L.
Customer did not leave a comment.Ferdinand O.
Very friendly PerfectCarl G.
Lady was super friendly and convenient for my situation. Definitely an A+!!!BRIANNA R.
Great to deal withTim S.
This place is helpful, professional, and friendly. They care about their customers and Uhaul's reputation. I highly recommend DMC as a Uhaul service provider.William W.
The pick up efficiency could be improved.BARRY R.
Customer did not leave a comment.Grant O.
The staff was very helpful, friendly and thorough.Martin P.
Customer did not leave a comment.Kevin N.
Customer did not leave a comment.Howard M.
Customer did not leave a comment.Brett E.
Customer did not leave a comment.Robbie K.
Customer did not leave a comment.Michele R.
If you need a u haul truck and are in any way near Lacombe , I HIGHLY Recommend using the U Haul rental location located at DMC heavyduty mechanical in Lacombe Tracey the representative there was very friendly and helpful: and explained the rental details thoroughly. There were NO "glitches" what so ever!. This Positive rental experience helped to ease the stress that the process of moving often entails.Trevor B.
Customer did not leave a comment.Emma B.
Customer did not leave a comment.Kirby T.
Very friendly and efficient with getting our equipment ready??Robert L.
The "Point of sale machine" did not function well. Not the locations problem but a company problem other than that all good.Gary A.
Excellent service at this Lacombe station. The lady is friendly, professional and respectful. U-Haul is the best.Noble D.
Customer did not leave a comment.Delano L.
Customer did not leave a comment.Tammy K.
Thankful for a 24hr key drop offJason H.
Customer did not leave a comment.Stuart T.
Tracey was awesome to deal with. Thanks!Jim S.
Customer did not leave a comment.Winston S.
Customer did not leave a comment.Emily G.
The lady I dealt with was unbelievable again! Very accommodating and made the whole process as easy as possible! Would definitely recommend!Zach G.
Customer did not leave a comment.Bumper T.
I was very impressed! The lady at the pickup location was amazing to deal with and the whole rental process was extremely simple. I will definitely be a returning customer!Zach G.
Customer did not leave a comment.Stacey H.
The lady looking after me was very polite and friendly.Cheryl S.
Awesome peoplefrancis A.
Customer did not leave a comment.John G.
This was the best rental I have ever had!!!! Excellent customer service!!! I would highly recommend renting here as they are quite accomodating and worked with our schedule. Very nice people too!!!!!!! 10++++++******Nicole A.
Only snag was battery went dead on the 2019 truck but not the location's fault. They came and boosted it right away. Took it out of service. Great place to rent a truck??Roger W.
Great Service :)Lloyd S.
Customer did not leave a comment.Gwen J.
Awesome cust. Service. Very friendly and helpfulWendy F.
Good experience dealing with this location.Steve M.
Customer did not leave a comment.Darhl S.
Customer did not leave a comment.Don C.
This dealer is spectacular! They really bend over backwards to satisfy their users, even though as an in town move they don't make a bunch off us. (Or so google tells me) Fantastic in every way!VICTORIA T.
just an after hours drop. No personnel on hand.Matt L.
Customer did not leave a comment.Charmaine B.
Customer did not leave a comment.LaRee R.
Customer did not leave a comment.Cliff S.
Customer did not leave a comment.EMILY R.
Very friendly, went above and beyond expected service.Alyssa B.
Excellent serviceGISELE D.