Dons Market
(U-Haul Neighborhood Dealer)

9 reviews

1515 E Main St   Emmett, ID 83617

(208) 369-4153

Hours

  • Mon-Sun: 7 am - 9 pm

Contact Us

(208) 369-4153

1515 E Main St
Emmett, ID 83617

Hours

  • Mon-Sun: 7 am - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Poor customer service! I did not receive any information on drop off requirements. I had one email with just the name of where I was to drop off with an address. I called several times for where drop off was and the hours of the establishment. The calls went to voicemail which was full. I looked on Facebook for an alternative method to contact them and found another phone number which was a wrong number. I went to the location myself to drop off the trailer and at arrival, the correct person to accept drop off was not there for me to leave the trailer. I then had to come back!! I had to return when another associate was there. It is the most difficult process while moving. I said I would return at their convenience and when the associate who came to accept the trailer arrived had an attitude with me for being “late.” I was then charged a late fee!!!! This could have been avoided if they answered their phone or had information sent to me on drop off requirements. I obviously did what I could on my side in my power but was turned away when I wanted to drop off their product. I would not recommend this establishment!

Brianna W. 
Rating:
5.0

The young lady who worked with me to rent the 4' X 8' trailer for our vacation was very easy to work with. During the trip, the wire plug came free from the adapter on the vehicle, and dragged along the pavement. I mentioned this to her, and that I would be happy to pay for a new lead; but she did not charge me for it. I will be glad to go back and rent a Uhaul trailer from Don's Market. Thank you!

DAN S. 
Rating:
1.0

Customer did not leave a comment.

Shelbi S. 
Rating:
5.0

I would drive from Boise to Emmett again in a heartbeat just so that I could have the opportunity to work with such a wonderful person and company!

Patricia M. 
Rating:
5.0

Not go to use UHaul again The drop off location was an acceptable experience Nice people

Tony C. 
Rating:
4.0

Customer did not leave a comment.

glynn B. 
Rating:
5.0

Very friendly

karen C. 
Rating:
5.0

Customer did not leave a comment.

Cynthia B. 
Rating:
5.0

Customer did not leave a comment.

Micheal T. 
No reviews have been submitted for this location.

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