Customer Reviews for Dougs Grocery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dougs Grocery

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Kelli O.
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Customer did not leave a comment.

GORDON L.
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Vehicle was returned a day early. A few days later we received an email indicating we were charged for 4 extra days. The money had already been withdrawn from our account. U-Haul sent a new email showing the money was sent back to our account. Waiting to confirm that it was. I am thinking the drop off location didn't do their job and notify the correct return date or the truck was used after drop off. Either way we are very disappointed in U-Haul.

Martha O.
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Customer did not leave a comment.

Dan S.
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It took approximately 40 minutes to check this rental van out, due to issues with internet/wifi/cell service in an extremely rural area. The attendent did the best she could, but it was truly an unprofessional experience and this location should not be servicing U-Haul rentals. First off, this was not the location I had agreed to pick up the van. A switch to a different location was arranged by U-Haul, but the text notifying of this was not evident until I arrived at the original location. Instead, I was directed to another location 10 miles away, and they were obviously ill-prepared to handle the pick-up. Not cool, U-Haul. Not cool at all. YOU should have made arrangements to have my vehicle delivered at the agreed upon location --- not make me change my plans at the last minute. This pick-up was a fiasco, all the way around. I will say the van itself was fairly new, in excellent condition, with less than 30,000 miles.

Michael R.
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Customer did not leave a comment.

Michael R.
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