Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The first one we got broke. God forbid my child was in the truck or the car was on it. I had to push my trip 2 damn days because of this and you bastards refuse to compensate me for it.. I will go on every social media page and let everyone know what a waist of life you fucking people are..
Don & Sandy are the best!
Masks were not worn. No sanitizer available. No shield to protect customers. No signage asking customers to wear masks. Clerk was coughing and said it was due to COPD. If I could have walked away and rented elsewhere I would have. Unfortunately I was under a time constraint and needed the truck.
Prompt, courteous service. Highly recommend this location.
Great customer service.
I experienced trouble with processing online checkin as with a prior experience. I was unable to accept terms and conditions as check-in and then anticipated drop-off issues but was able to process each with a phone representative. Hopefully online check-in and return will work for future use.
everything was perfect.
Thank you
Everything was great. No problems.
I was charged an additional $7 and never told why!
I was just unhappy that I had to travel so far to pick up the truck.
Not a thing it was an easy process.ðŸ‘ðŸ»ðŸ‘ðŸ»ðŸ‘ðŸ»ðŸ‘ðŸ»
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Dan the associate at this location was very helpful and knowledgeable.
All U-Haul franchisees should be required to wear masks when customers on their premises. This was not done at the location where I rented. That's the only reason I did not get an "excellent' rating. Thank you.
Very easy rental! Thanks!!
