Customer Reviews for D's

This was not my first choice but my first choice (even tho the on-line system allowed the reservation) is not open on saturdays. This location which was supposed to open at 8 AM, did not have a person there until 10 AM, not a fluke as I asked in the shop next door and was told they don't open until 10 AM. In calling the number for the location ~ 9 AM, was told he would be there in 30 minutes. In calling the location at 9:40Am - no answer. In calling the location at 10:05 AM (someone was there but doors still closed/locked) phone was answered with "I'm working on getting your truck ready" - not how most businesses answer the phone.

All great

Everyone was super nice when I picked up the truck very easy to return the truck I would recommend this place every time someone moves

Love the convenience of the 24/7 pick up and drop off! And how accommodating the owner was to complete my request even after I received a call from customer service that it was not an option! Will definitely recommend them to anyone and also choose them again for any future needs!

I don't know the guys name but he helped me out by placing me in another truck once I discovered the Ck Engine light was on in the one we were supposed to pick up. He was busy with other stuff so I appreciate him taking the time to help me out.

The rental experience itself was pleasant, The owner was "customer satisfaction" oriented and a very friendly. The only thing I would recommend is to be sure the truck cab is cleaned thoroughly after each rental.

Great service!

Good

Quick rental.. and return

Waited over 30 minutes for an employee to show up.

I called In about my experience, however it was terrible and not convenient for me at all.

Chris was very nice! Great location.

A staff member met me in the lot and helped me back the trailer and he disconnected it for me. Great customer care. Pro's!

I was expecting to pick up the truck with a full tank of gas. It was about half full.

I got billed for 2 days of use when I only had the trailer less than 24 hours. Talked to someone on the phone who said they would take care of it, but nothing happened.

This owner was very friendly , professional and very helpful.

The gentleman who runs this service is very kind and helpful

Same

Nothing. Service was exceptional

Excellent customer service

Comment: Great truck, nice large mirrors. I rented this at D's. Very glad to see another black owned business being run very well and benefiting from capitalism. When we all try we all can succeed.

Charged me for a second day and only used on day and returned on time.

I requested 12 blankets. There were none available. I needed air in my dolly. But there was none available. Had to go to a service station nearby and pay for air.

Nice place

Dont lie abt gas mileage and get more selected size uhauls

Nothing, the man is very polite and curious.

The owners were very friendly and helpful.

Very professional & courteous

Don't add in the protection plan when a customer requests to not have it. Was an additional $42 that I couldn't afford

Fast easy and clean ....excellent customer service ...will return and will recommend

The guy was completely lazy and not very knowledgeable of uhaul program. He would not listen when we gave him information on vehicles he just said it didn't matter what he put in, causing us to be very behind on time. When brought tow dolly back he wouldn't even unhook it from vehicle. Never will we go back and will most definitely let our small community know about the service.