Customer did not leave a comment.PEDRO G.
Customer Reviews for Dun Deal Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mitzi is very helpful and friendly. She consistently provides great assistance with all of our storage units and equipment rentals.MARK C.
Very nice staff! Overall a very pleasant experience! Thank you!ERIC P.
Customer did not leave a comment.Jim D.
Fabulous service! Thank you for a great experience.LAUREN M.
Outstanding customer service.BEVERLY G.
Customer did not leave a comment.WILLIAM B.
Great people running this location. Enjoyed the transaction.CRAIG O.
The staff at this location are amazing. They were quickly and professionally processing several customers at once yet giving each of us personal attention and care.ROBERT A.
Outstanding personalized service from Mitzy and Karen!MYLES G.
Customer did not leave a comment.ROBERT F.
Mitzi was awesome to work with. She was very helpful in deciding which dolly I would need. The rental was on very short notice and she came through for me. Everything was very clean. She wiped down the truck (against Covid 19 virus). The price is the same no matter where you rent U-Haul so I recommend Mitzi at Dun Deal.DONNA S.
Give Mitzi a raise!LORI M.
Same as aboveHerb H.
Customer did not leave a comment.Charles R.
Customer did not leave a comment.Donald W.
Customer did not leave a comment.Cordell G.
Everything was excellentRichard D.
First I reserved online weeks in advanced just for them to call few days prior saying my location was not available so had to drive an additional 30 mins to a new location on the day to pick up a truck just to have that location closed down and then called uhaul just tell me the closest location is 45 mins away! So it took 4 hours more than intended to even get a uhaul truck and since I am military it cost me precious time to get my uhual weigned for the military PCS I barely made it on time because of taking hours to get a uhaul on top of driving around 60-80 miles driving around to locations that they "say" is available and I pass hundreds of uhaul locations why in the hell I have to drive so much just to pick one up! fix your system or I am never using uhaul again. worst moving experience to date and I used to love using uhaul. If neighborhood dealers do not update their information on being open or closed down (COVID or family emergencies) then uhual needs to fix that system.Christopher P.
Mitzi is phenomenal; she is the epitome of stellar customer service. Thank you!Kim W.
Customer did not leave a comment.Alan C.
Nothing ! Super awesome customer service and very nice peopleJessie G.
The truck spotless the breaks worked very well which is so comforting and air conditioning ice cold and the. Best uhaul experience being contactless.Rona F.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.kyle H.
Customer did not leave a comment.JOSE G.
Customer did not leave a comment.JOSE G.
Scheduling was easy and seamless. I called the location directly and Mitsy made my (after hour pickup reservation) for me. We arrived on time, but it took me 45 mins and 3 phones calls to check in online. I never got through to an agent via 800 U-Haul & finally gave up & called the 877 #. My app showed I was â€œchecked inâ€, but the first agent indicated there was a verification issue and had to transfer me. The 2nd rep indicated my checkin wasn't complete despite my side app showing I was. He indicated there were additional steps I needed to follow, which I didn't have visibility to on the app. He had to resend my checkin and I had to start all over by attaching a photo & pictures of my DL. By this time, I was VERY frustrated. I wouldn't say he was the friendliest, but his involvement moved me through completing the checkin so I could carry on with my move. Unfortunately, the app challenges, caused us to be delayed by nearly an hour. This not only impacted my family, but the other family that we purchased the sectional from.renee D.
Wonderful neighborhood store.Buddy W.
Super easy mobile checkout and checkin. You should consider labeling the after hours key drop box. I hope I put them in the right place.John R.
Customer did not leave a comment.Tim W.
Efficient, professional & very customer friendly operation. Appreciated being able to rent a new vehicle!!Craig H.
Customer did not leave a comment.Donald H.
Very friendly and helpful peopleMichael C.
Truck needs new windshield wiper blades.Steven M.
Customer did not leave a comment.Kathleen M.
Customer did not leave a comment.Walter S.
Customer did not leave a comment.Lori K.
Online Rental process was not user friendly and the overall process was unorganized. Had hoped after talking to a person to confirm my reservation that rental was all set. But when I checked in a few days later, I was told there were no 10' trucks available for the day of rental. After multiple phone calls everything was cleared up.Vivian B.
The couple that helped us with pick up and drop off were amazing. Such sweet, kind people. One of the best customer service experiences we have ever had.Shannnon S.
Customer did not leave a comment.Stephen J.
Customer did not leave a comment.DAVID K.
The customer service is top rate. It may be the best customer service I have ever received. Thanks so much!Lori K.
Advertise the online registration portal and improve its capabilities to allow for faster service.William W.
Customer did not leave a comment.Thomas W.
Customer did not leave a comment.GLEN K.
The Dun Deal Storage Personnel were helpful and polite. The equipment was clean, serviceable, and in available upon request. This is one of the beat U-Haul service providers I have ever had the pleasure to work with.Chris M.
Excellent, efficient, and friendly service.Peter R.
Customer did not leave a comment.Ryne S.
Clerk was very friendly Truck doors squeaked when opened and closedFrancis P.
Best U-Haul I've eve been toMichael T.
Customer did not leave a comment.William W.
Friendly, courteous and professional service!!!Harvey H.
Fast, efficient easyMelody D.
Customer did not leave a comment.Swinerton B.
Store very clean and manager very nice and helpful.Ellen F.
Customer did not leave a comment.Jason A.
Very courteous staff and clean establishment.Matthew H.
Very good customer service.Chris B.
Excellent service, great personnelOtis M.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.Chris M.
Yes...Mitzi was WONDERFUL...so easy to work with and help us prepare for our big move. We really appreciated her patience.SUSAN C.
Customer did not leave a comment.Tom W.
Very nice and helpful people at Dun Deal.Stephen M.
Customer did not leave a comment.Marc R.
Customer did not leave a comment.Yanara T.
The drop off experience was excellent.william B.
Retire the worn out truck.DANIEL E.
Great Customer service!Carmela S.
Mitzi, the Manager, is fast, efficient, and always with a smile. A pleasure to rent here.DANIEL E.
Customer did not leave a comment.Carrie M.
Close to my home which helped with milage. Clean facility with everything I needed for my move. Extremely friendly, helpful service people.James H.
Customer did not leave a comment.Stacey B.
Staff were pleasant, efficient and extremely helpful which made the rental process painless.Tommy G.
She was very fast and friendly!Rhonda J.
No improvement needed. Friendly, organized, polite team ready with a smile. I rent regularly and am switching to these folks exclusively!DANIEL E.
Customer did not leave a comment.Gary U.
Everything was greatArthur V.
Clean well running truck! Person leasing the truck to me was very helpful!Nick P.
Manager was great!Lori H.
Truck bed was dirty when picked up. Leak in van body during trip ruined expensive mattress.DOUGLAS D.
Excellent customer service at this location. It was convenient to my destination, for turn-in. I can't think of significant ways that their service could have been improved.james S.
Very professional and friendly even though we got there later than expectedRobert P.
Customer did not leave a comment.JIm W.
Great customer service. No improvement needed. I really enjoyed working with the ladies at Dun Deal Storage..Gayle M.
Get the final price in writing.homer B.
My problem was with the online rental. I was given the run around for 3 hours. We had to go to 3 locations to finally get a truck. Where we picked it up was great; just nothing good about my U-Haul online experience.Jason H.
Very friendly and helpful lady at front desk. Drove out to help us with a small issue :)Pradeep K.
Customer did not leave a comment.Robert B.
The restriction on where the rental can be driven is a problemRenee B.
Customer did not leave a comment.Paul S.
Great JobMay B.
Mitzi was awesome and fun to deal with. Very efficient.MARK P.
Amazing service great people and staff.Jose C.
Customer did not leave a comment.Noel Y.
Excellent customer service!charles R.
Customer did not leave a comment.paul G.