We normally use this location because it was close to our house and the employees are friendly and knowledgeable. However, when we went to pick up the truck is when we found out that the location is closed on Sunday and that our reservation had been changed to the Round Rock location. I didn’t receive a text or email letting me know about the change
Mark J
Dun Deal Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Georgetown, TX 78633
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The online pick-up and drop-off is NOT convenient and is a pain in the ass. I'd much rather do counter pick-up in the future.
DAVID SIt took us over an hour from our rental time to receive the UHUAL rental equipment. When asked about the UHUAL $50 Guarantee, we were told no with no explanation. Just told it was up to the district manager. We weren’t given our equipment on time due to their faults and no compensation was given.
Zachary CVery friendly very clean. She took care of me. U-Haul gave my truck away but she found me one and even better. Thank you
Meletha MThe truck we rented was clean and we have rented from this location in the past and had excellent experience. However, this time we were not able to get the vehicle key from the lock box on the outside of the building as the lock would not open. Additionally the clerk had taken a late lunch so no one was there to assist us. Upon her return 45 minutes later she was able to open the lock box and get the vehicle key for us. When we told her the lock would not open for us, she said “it’s not broken, there is just a trick to it”. The delay in picking up the truck resulted in us being late meeting two guys we had hired to help us load the truck which caused us having to pay them extra for their time. Ultimately that was our fault for scheduling the times too close to together. However, we experienced poor customer service from the clerk at Dun Deal Storage.
JOHN B