Customer Reviews for DWD Road Service LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of DWD Road Service LLC

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Marvie P.
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Customer did not leave a comment.

Robert I.
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The Lady who processed my contract was very helpful and proficient,

BRENDAESTELLE B.
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Customer did not leave a comment.

Bennett L.
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Greg S.
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LOUISIE A.
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John B.
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The business must edit its map markers on major mapping providers (Google Maps, Waze, etc.) to make it easier to find. There are no signs anywhere telling you where this business is. It is impossible to choose the right driveway and location. No sign of any U-Haul logos or other trucks anywhere. We parked it and were later called that it was on the wrong property, yet we could not find any other property.

Victoria C.
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Staff were very helpful and efficient, however when we got the truck there was a haul/tow light on that we were unable to figure out how to turn off until calling the company. I recommend leaving a manual to the truck in the future.

RUSSELLALAN P.
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Customer did not leave a comment.

mariane D.
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Everyone there was very helpful ty

Mariquita B.
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Easy in, easy out. Thanks so much!

Benjamin N.
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Customer did not leave a comment.

EDWARDJ M.
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I appreciate the professionalism of the agents facilitating the motorcycle trailer pick up. They took the time to show me how everything works, and because of their diligence my trip went perfectly. Thank you very much.

Ann M.
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Customer did not leave a comment.

BIJAY K.
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Easy and quick service let alone lower rate than other locations

PAULT M.
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CIRINO E.
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Russell H.
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ERICC L.
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Mary-Ann and Judy are the Best. Very fast and efficient service, knowledgeable, and professional. This will be the first place I try when looking to rent a moving truck or cargo van.

STEPHANIE R.
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Customer did not leave a comment.

Larry P.
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Jordan G.
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This was one of the few experiences -- including all retail and wholesale sectors -- where every step was flawlessly handled, including any concerns on my part. I will definitely use this location again and recommend it to my clients and friends/family.

edward G.
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Customer did not leave a comment.

Brooks K.
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While there is no building on site, the attendant was absolutely professional and helpful. Both on the way and out he provided quick thoughtful service and made the entire rental process simple and transparent.

Joseph D.
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This was by far the best experience i had would only get a rental from dwd in the future. Highly recommended !!!!

Jeffrey R.
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Russell H.
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MARKJ L.
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The guys there were ready for me during pick-up and drop off. I was in and out in minutes both times. Easy peezie!

Jennifer P.
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I pre-registered on-line t still had to go through thee whole process when I arrived. The woman who helped me was very nice. The man who brought the vehicle was excellent.

freedom W.
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Customer did not leave a comment.

ROELLENG B.
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Mary M.
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Owner was there early, the process was quick and easy, truck in great condition- overall this U-Haul location exceeded our expectations. Would highly recommend and will definitely use again!!

Roslyn M.
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DWD Road Service should be recommended to customers over the White Plains outlet. I chose White Plains initially because I wanted an outlet that would not have issues with trucks availability, and to avoid the kind of snafus that make the unpleasant task of moving more unbearable. But DWD is a congenial, helpful, generous, customer-friendly place, whereas White Plains was the opposite of these qualities. I will take up the White Plains complaint with the executive offices.

Alex S.
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Better signage

Juan I.
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Customer did not leave a comment.

jane O.
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Personable, easy pickup and painless drop off. Will definitely be using them again soon.

Russell H.
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Customer did not leave a comment.

LENNY W.
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Nicholas M.
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The van was spotlessly clean and ready when I arrived, which was fantastic! The office was at a different location that the vans and we had to drive there to do the paperwork first, but it appears to be a temporary situation.

STEVENE R.
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Easy pick up and drop off. Very helpful people working at the location

Matthew P.
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From beginning to end a great experience. The customer service was exceptional, equipment was like new, all just great. Highly recommend them to anyone.

JOHNJOSEPH F.
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Check in took longer than expected. It is procedure driven, especially the driver's license procedure. The length of time was not due to the agent.

david B.
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Customer did not leave a comment.

Elvis A.
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Excellent transaction, a pleasure to do a business with

carl C.
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Smooth, efficient transaction

Rommel E.
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Customer did not leave a comment.

Alan B.
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Quick easy pick up and return.

Joseph S.
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Customer did not leave a comment.

Patrick M.
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Both the employee who cleaned the vehicle and the employee who assisted with the paperwork were very efficient and helpful . I would certainly use this location again .

Huy V.
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More open space to park the trucks.

adam W.
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The process was very easy and the people I dealt with at the location were knowledgable and extremely helpful. The only thing I would recommend is a better sign to find the location from Saw Mill River Road. The building is not visible from the street. I would rent from there again.

XINJI G.
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Scott K.
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Anthony S.
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Great customer service!

Christopher H.
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This UHaul office was my best experience with UHaul to date. They were super friendly and went the extra mile to make sure everything went smoothly. They were perfect!

ROBERTF C.
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Customer did not leave a comment.

MARK V.
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Just a small location, but your employees were fantastic!

Brian L.
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myra A.
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Allan C.
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JOE M.
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The office staff were very helpful and friendly. Very positive experience.

Fred F.
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Eduard M.
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Excellent

Elana S.
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Customers should be aware that we need to complete online return forms BEFORE returning keys

James J.
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Judith M.
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No reviews have been submitted for this location.

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