Customer Reviews for East Coast Outdoors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of East Coast Outdoors

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Zach C.
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Customer did not leave a comment.

MICHAEL T.
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BETSY S.
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Awesome service! I never go anywhere else!

Nicole C.
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Absolutely nothing, everything was flawless, from now on for uhaul rental needs, thiscwill be my location. Thank you

KEVIN F.
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Please keep Eric in charge because of the incredible way he explained everything to me and helped me decide which vehicle would be the best for my needs! Should be your employee of the month!

neal G.
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Eric H.
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David W.
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Very easy, friendly people, and reasonably priced. What more could you ask for? They were also great with instruction on how to use the trailer!

Ryan F.
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Customer service was excellent. He was kind, friendly and very helpful.

Keith D.
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Nothing. This place always has what I need. The owner is very knowledgeable and a very nice guy as well. This is my go to Uhaul rental spot.

CHARLES R.
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Great guy. Very helpful.

brendan B.
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Brendan J.
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Brendan J.
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Brendan J.
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Brendan J.
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Brendan J.
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Michael P.
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ERIC S.
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I rent from these guys a lot. Best service ever from a Uhaul.. Corporate should take note of this place.

ERIC S.
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Only place I'll ever use!!!! Slow Joe Biden is not my President!!!!

ERIC S.
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Customer did not leave a comment.

Thomas D.
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Great service ... will recommend.

Sharon P.
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Eric is the best! You made our move as enjoyable as a move can be despite the snow storm...which we know you have no control over😊❄️

Deborah A.
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Douglas G.
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Great experience! Was treated like a real person. They have my business if I need a truck or trailer again.

Christopher R.
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Box truck was clean but truck drove poorly. Transmission struggled to pick up speed (seemed stuck in 1st gear) and handling / steering was sloppy (either steering box is going or front tires/wheel base too small for truck)

Jack W.
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Customer did not leave a comment.

Josue P.
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truck was not clean. Times are horrible.

ERIC S.
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the only thing better than their service is their beer and chocolate chip cookies

Michael E.
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Joe was wonderful to work with after dealing with the frustration of mistakenly using the U-Haul web site to reserve the trailer, which limited the rental period to 24hour--ridiculous. Calling central customer service was useless. Joe to the rescue for adjusting to a reasonable rental period given the circumstances I was dealing with--thanks.

BARBARAELLEN T.
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William G.
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Keep up the GREAT WORK!

ERIC S.
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joe P.
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Convenient and hours good! for pick up and drop off.

John G.
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Very easy process and truck was in great condition .

PAVANE B.
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Service was excellent!

joseph M.
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Customer did not leave a comment.

jonathan J.
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- Let me know when you change my pickup location. It added double miles to my overall trip - I hate the mobile check-out. Way too much to deal with. I won't use it again. - Agent told me so long as I brought it back at 50% fuel I would not be charged. I brought it back at 50% fuel and was charged. - Overall, the lack of communication on pickup location and fuel usage cost me a lot more than it should have

Dylan J.
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nguyen P.
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alen W.
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joe P.
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Friendly accommodating staff. Close to area moving from and to. Hours were convenient. Great recommendation getting a bigger truck than I originally thought. Saved a lot of time.

Gary M.
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Kurt B.
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Luke C.
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The owner was super personable and very easy to deal with! Treated us like friends! Would highly recommend this location!

JOY A.
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kim N.
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Customer service was very satisfied, friendly and helpful.

Tracy M.
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The people at the Telford U-haul are awesome. I've rented on several occasions and they have always treated me well

Josh I.
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Polite quick easy!

robetr G.
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ERIC S.
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always a good time with these guys

Jeffrey Z.
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Robert C.
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Andrew C.
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A little pricey. $100 for a there and back trip seems awfully steep. Also nearly $40 more than the system originally quoted me. Whoever is Eric's boss.. give him a raise immediately. Absolutely exceptional customer service and is 100% the only reason I'd return to this location.

CHARLES B.
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Great customer service!!!

Matthew M.
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100 % RECOMMEND, Polite, informative, professional and KIND!

joy A.
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steven S.
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Nothing. It was quick and easy and he had a large selection of vehicles to choose from.

Vladislav Y.
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Amazing & super helpful.

tom M.
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Very satisfied with product and service. And easy experience. Thank you.

ERIC S.
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never a problem at this place. great service.

Lawrence M.
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Kurt B.
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Paul G.
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WENDY S.
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The bill was padded. I said i had my own insurance; he added it in anyway. The pick up bill was $175 more than what i was quoted and i didnt catch it since we had to drive an hour to get the truck! Which thru off our movers. It was a nightmare! Then at the drop off we got charged $118 when it stated $40/day late!?! We were one day over.

Betsy S.
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JACQUELINE S.
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bridge B.
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No improvement needed. This is by far the best location for renting s truck. Very nice owner and very fast, efficient service!!

Mark G.
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Cary H.
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This place is great - wouldn't change a thing! :)

Ann L.
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Victor M.
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Bradley M.
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jose J.
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I was scheduled for a pick up on Saturday the 19 and was told not till the Sunday 20th which killed my departure time a day later

JIM B.
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Jason L.
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john J.
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Superb experience with professional and friendly service. Extremely satisfied.

Eric M.
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My drop off at the Telford location was great, the store was very helpful and I look forward to renting from them in the future.

Joy H.
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The service was amazing. Definitely will be back.

THOMAS B.
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This is by far the best location i have ever rented a u-haul.

MARK B.
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Always outstanding service.

NELSON G.
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Jessica S.
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Matthew E.
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francine K.
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nothing Eric was so helpful!

karen K.
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Dont add mystery charges to bill and process at will. I was charged for gas that I replaced.

vanessa B.
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Nothing everything was clean and good

MICHELLE B.
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Joe was great

Cheryl B.
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Friendly and fun location! If I ever need to rent a Uhaul again, it will be with them.

charles S.
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They went above and beyond to get what we needed.

Shaun S.
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Allow the customer to reserve a trailer at a specific location - we found out the night before that we had to drive 2 hrs to get a trailer.

Fernando C.
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james b T.
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Joseph B.
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We originally ordered a 17 foot truck when we got there we were only supplied a 15 foot truck that's all they had. We had to make two trips as we could not fit everything in. I will not use U-Haul again

JOSEPH M.
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Eric was great. He called me several times yesterday when it looked doubtful that he'd have a truck in, but he was very responsive.

Janet S.
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nealanni T.
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Seth B.
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Professional and friendly service as always.

Blair J.
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Stephanie B.
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No reviews have been submitted for this location.

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