Customer Reviews for Economy Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Economy Mini Storage

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Michael G. on

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Very bad part of town. Dirty and now we’ll kept.

bonnie m. on

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Wonderful experience - UHaul boxes are the way to go!!!

RODERICK G. on

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Economy Mini Storage is NOT a place that should be a U-Haul location. Someone from the corporate office should take a visit to that place. The guy is NEVER there. My U-box was left in a field beside the storage place unattended for days. I'm sure this happens often

eric s. on

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Issues with delivery service. And a significant uncharge to resolve the issue. The issue was resolved, but not without significant stress and insistence that the box be delivered as agreed.

William C. on

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Robby was great. Contacted me as soon as the box arrived at his business. Delivered it at the appointed time. If only the rest of my UHaul experience could be this good and with this quality of customer service.

Dianna H. on

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This was the worst experience I have had with U-haul. We waited an hour for staff to assistance us and our box arrived 5 days late to the wrong location. They took also 2 weeks after that to get the box to us. Poor service and no good reason why.

Marlis S. on

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Getting boxes in Louisianna was terrible service. The initial quote I was given and the contract I signed for was not correct and never was made right. "Robbie" distracted loaders being paid by the hour with stories about how he was making a "killing" doing the job for u-box. He brought boxes and left them on the trailer and tried to drive off with a ramp attached and left 2 that were facing inward and had to come back and turn them around. He was always making excuses like "I'm almost there, I have another job going on in Shreveport today. So you have to be patient" Terrible. Things loaded were OK but when we unpacked there was alot of damage. I purchased insurance but was never told how to make a claim or who to contact about it. The Tucson location was exactly as it was supposed to be and efficient and courteous.

Katie M. on

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Customer did not leave a comment.

Jacquelyn S. on

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Customer did not leave a comment.