Customer Reviews for Eddies Pawn Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Eddies Pawn Shop

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Sebastian K. on

Rating:

Customer did not leave a comment.

Gilbert S. on

Rating:

Customer did not leave a comment.

Gregory M. on

Rating:

Customer did not leave a comment.

Mack M. on

Rating:

Nothing at this location, they was perfect

Ashley J. on

Rating:

Customer did not leave a comment.

CAWANNA G. on

Rating:

The Older blonde hair worker was very rude. She showed no compassion and was very loud. The young black hair Worker was nice and did everything she could to help.

SUSAN W. on

Rating:

Customer did not leave a comment.

Eric J. on

Rating:

Customer did not leave a comment.

Robert B. on

Rating:

Customer did not leave a comment.

RICKY C. on

Rating:

Nothing very good people to rent from. Would refer a friend. Thanks much

Osman A. on

Rating:

Customer did not leave a comment.

Jonathan W. on

Rating:

Customer did not leave a comment.

Gloria B. on

Rating:

I was to pick up 15' truck at one place, then I received email to pick it up at another place. When I got there they said they didn't have a truck so they found me one at a third location. U-Haul voluntarily gave me a credit for my trouble which was nice.

DEBORAH W. on

Rating:

Customer did not leave a comment.

Samuel B. on

Rating:

The gentleman have new employees that he was not willing to train. a trailer was damaged and I was having to call other U-Haul locations to locate another trailer when he had two of them in the back. the gentleman was rude and he made a comment about my second amendment carry when he had no posted signs for carrying inside of the store.

Robert E. on

Rating:

Customer did not leave a comment.

Bradley W. on

Rating:

Customer did not leave a comment.

Terry B. on

Rating:

Customer did not leave a comment.

Leslie T. on

Rating:

Only problem I have billed twice and still have not received my money

Donna N. on

Rating:

We reserved an appliance dolly which was a necessary item and when we arrived they didn’t have one. The pawn shop had a dolly which belonged to them and they loaned it to us. Without it we would have been unable to complete the move. U-Haul needs to improve their asset management and ensure they have the items they offer at the dealers. Thankful for the staff at Eddies for saving the day

Leah S. on

Rating:

The Lady I worked with at Eddies was SUPER nice and helpful. I told my cousin about the location and he rented from them two days later. Will use them anytime I need a UHaul in the future!

Michael C. on

Rating:

Customer did not leave a comment.

jerome H. on

Rating:

Please hire more experienced and knowledgeable personal at your other location like you have at Semmes location. Samantha were great. Thanks for having someone like her.

Latonja B. on

Rating:

Customer did not leave a comment.

Conner B. on

Rating:

Customer did not leave a comment.

ED W. on

Rating:

The fine folks at Eddie's do a super job and go out of their way to be helpful.

Kim G. on

Rating:

Customer did not leave a comment.

TEMPLE BAPTIST C. on

Rating:

Pick up site remote from u-haul nearest home due to need for 4x8 trailer.

Melvin P. on

Rating:

You have not put my money back on my card yet it's been 9 days and I talked to the bank they don't hold any days out so if you had put it back on it I would have got it back the day so where is my money

Benjamin H. on

Rating:

Customer did not leave a comment.

Carlos D. on

Rating:

Check the AC in the trucks before giving them to customers. First truck we were given, then AC was out, but they happily gave us another.

Michelle M. on

Rating:

Service was great and staff was friendly. Truck smelled like smoke.

Henry L. on

Rating:

Customer did not leave a comment.

Melvin P. on

Rating:

Check engine light came on and it ride ruff

ED W. on

Rating:

The wonderful folks at Eddie's Pawn went above and beyond to help me in an emergency aid situation. As it turns out, the trailer I rented in Louisville, MS had a defective rear sliding door that would not close. Eddie's not only rented me another trailer but also helped me to remove items from the old trailer to the new. Sadly, the AFR for the Semmes, AL area was not nearly so helpful. The AFR told Eddie's that I could not drop the trailer off there and instead had to drive 20 miles out of my way to drop it off at a service center. That to me was absolutely outrageous. I was under the impression that I could take a defective trailer to any UHaul location and receive service. Thankfully, the fine folks at Eddiie's agreed and helped my on my way!

Nathaniel B. on

Rating:

Customer did not leave a comment.

Jennifer D. on

Rating:

Customer did not leave a comment.

Thomas S. on

Rating:

Went fine.

Michael C. on

Rating:

Customer did not leave a comment.

Samantha C. on

Rating:

The staff at Eddie’s Pawn Shop were phenomenal and incredibly helpful. They were so pleasant and a joy to work with. However, Monica at the regional office was rude and customer service there was absolutely awful. Very thankful that Eddie’s Pawn Shop pulled through and greatly improved my experience.

DAVID G. on

Rating:

Customer did not leave a comment.

SHERRY B. on

Rating:

Customer did not leave a comment.

phyllis L. on

Rating:

Customer did not leave a comment.

Melvin P. on

Rating:

Customer did not leave a comment.

phyllis L. on

Rating:

Customer did not leave a comment.

Angela W. on

Rating:

Great customer service. Thank you

William T. on

Rating:

Prior to rental, confirm readiness, including trailer lights

Valerie E. on

Rating:

Customer did not leave a comment.

jonkara M. on

Rating:

Customer did not leave a comment.

carrisa C. on

Rating:

No improvement necessary. You had wonderful customer service and I will continue to use you for any rental needs.

mary E. on

Rating:

Excellent customer service. We we're in and out quick.

Marion D G. on

Rating:

Customer did not leave a comment.

Chris L. on

Rating:

Customer did not leave a comment.

Dayanne G. on

Rating:

Customer did not leave a comment.

MARK J. on

Rating:

Customer did not leave a comment.

Amy A. on

Rating:

Truck was clean but had a steering issue and unsafe to drive

Shula L. on

Rating:

clean yes but the oil light came on and the truck pulled to the right at times jerked to the right when brakes applied. the location did say they had just gotten that truck in the night before so may have not been their fault.

Brian D. on

Rating:

The online reservation was pushy trying to force offer sales. It’s ok to offer services just not so pushy. Also the online reservation somehow changed the day I had initially put in. Luckily the haul location still had what I needed. The online site needs work.

HALIEGH D. on

Rating:

Customer did not leave a comment.

Joy M. on

Rating:

No improvements needed. Service was superior. Reps were friendly, efficient, knew their business 100%. Prices were very fair and reasonable. Everything was ready when we arrived and drop-off was easy. I would rent from them again in a heartbeat. Thank you so much for making our move easier!

James E. on

Rating:

Overall excellent service and no problems or complaints. Reservations made and truck was delivered as promised!

RITA P. on

Rating:

Customer did not leave a comment.

TINA N. on

Rating:

Awesome service, Thanks Theresa Dunlap!!

Richard G. on

Rating:

Very friendly and professional

David D. on

Rating:

The location I got my truck from Didn't have the size truck they were supposed to. Then it was completely out of gas. 85 dollars later I fill it up past half a tank to drive 20 or so miles. Then upon bringing it back they give me credit for only 1/4 of a tank. They charged me for the bigger truck I didn't want. I was throughly displeased

Christy S. on

Rating:

Customer did not leave a comment.

Hayley S. on

Rating:

Customer did not leave a comment.

Ronnie B. on

Rating:

Customer did not leave a comment.

carlos R. on

Rating:

Customer did not leave a comment.

Victor S. on

Rating:

Customer did not leave a comment.

jesse N. on

Rating:

Customer did not leave a comment.

Linda W. on

Rating:

Truck was great, however the windshield wipers blades could have been better. I thinks it time to replace them. Other than that, the truck was great and the customer service was excellent! Would definitely rent from them again. Thanks

Matthew H. on

Rating:

The interior lights dont work in the cab or the box and because I work until dark everyday it made loading much harder than it should have been. Other than that I have no complaints, the people where very polite and curtious.

JULIE P. on

Rating:

Did a great job, the young man that helped us get it hooked up is an asset to your business, super good guy!!! Everything went smooth!

ERNEST K. on

Rating:

Very efficient check-in and helpful personnel.

Larry P. on

Rating:

Customer did not leave a comment.

Sandra S. on

Rating:

Customer did not leave a comment.

richard B. on

Rating:

Customer did not leave a comment.

James D. on

Rating:

So glad I didn’t drop keys first! U-haul needs to ensure website info is correct for holiday hours. Very stressful getting that call saying they have changed my reservation to reflect accurate hours of operation. Not cool at all!

GARY J. on

Rating:

Customer did not leave a comment.

GUY P. on

Rating:

Great drop off center, and very efficient

nora W. on

Rating:

Check cable on door lift.

Denethia W. on

Rating:

Great service! Thxs Mrs.Teresa

James B. on

Rating:

Customer did not leave a comment.

Rick B. on

Rating:

Customer did not leave a comment.

JERRY A. on

Rating:

The trailer was rented and returned the same day at approximately 6:00 pm - 11 April 2018. On 13 April 2018, a phone call message was left on my phone threatening me with incarceration for a stolen trailer if I did not promptly return the item in question. No one made an attempt to look at the location where I had removed the trailer directly in front of the pawn shop in the parking lot to see that the trailer was already returned that very same day before this threatening phone call. I will never rent from an individual who casually passes by his own inventory and assumes the worst before making accusations and threatening phone calls to his customers.

larry L. on

Rating:

Customer did not leave a comment.

KYLE G. on

Rating:

Customer did not leave a comment.

FREDDY T. on

Rating:

Customer did not leave a comment.

SHANNON S. on

Rating:

This was by far the friendliest and most pleasureable place I could have gone to rent a truck/ traitor. I am moving and am pushed for money, time, and help and they did everything they could to accommodate my needs. I got my uhaul rented at a reasonable price on short notice and exactly what size I wanted and will return to this store if the need ever arises for a uhaul again.

melvin M. on

Rating:

Needs more open trailers of various sizes available for rentals.

ERNEST K. on

Rating:

First class service.

phyllis L. on

Rating:

Customer did not leave a comment.

sara S. on

Rating:

Customer did not leave a comment.

on

Rating:

Customer did not leave a comment.

Samuel L. on

Rating:

Customer did not leave a comment.

BILLY J. on

Rating:

Excellent Customer service

William B. on

Rating:

Took 40 minutes to get my rental even with doing the early check-in. Tow dolly lights did not work and had to wait another 30 to get a replacement dolly. Wasted alot of my time.

Jerome A R. on

Rating:

Customer did not leave a comment.

phyllis L. on

Rating:

I have never had a problem at this location, always friendly and professional