Customer Reviews for Edgewood Grove Storage
(U-Haul Neighborhood Dealer)

45 reviews

298 North Dr   Somerset, PA 15501

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

298 North Dr
Somerset, PA 15501

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

No one was available on-site during the booking, pickup or drop-off. Long wait on the phone to get the necessary code of get the keys. Very sad situation!

David A. 
Rating:
5.0

Customer did not leave a comment.

Alexandria K. 
Rating:
5.0

Customer service awesome. Thanks again😊

Lynda D. 
Rating:
5.0

Very excellent service from Jake, texting me updates when he was in a meeting.

margaret C. 
Rating:
5.0

Customer did not leave a comment.

Justin K. 
Rating:
5.0

Customer did not leave a comment.

STEVE G. 
Rating:
5.0

Nothing. All great! People at this location were fantastic

Carl W. 
Rating:
1.0

If you schedule a time for pickup -- have an employee there to do so. No one was there, no instructions were given for a code on lock box. Some people depend on action as your company requires from renters on your equipment. I can give all my info to rent, but owner cannot acknowledge my business, teaching out through phone calls, or emails to get vehicle that I rented out of their lot. I will never rent from this location nor UHaul again. As a business person, my company exists because we treat customers as we would want our family and friends treated -- The Golden Rule. Harold Knupp completely ignored our reservation, completely ignored giving us instructions for code box to retrieve key, and completely ignored our phone calls and emails to solve our problem of getting rented vehicle off his property. After our incident, his reviews show a very similar story towards others, but in their case -- Harold Knupp showed up at his office 45-60 minutes past reserved time.

Bryan P. 
Rating:
5.0

Customer did not leave a comment.

Jane N. 
Rating:
5.0

The entire experience was way easier than I expected. Thank you

Angie A. 
Rating:
5.0

Customer did not leave a comment.

George P. 
Rating:
4.0

Customer did not leave a comment.

BETTY M. 
Rating:
5.0

Customer did not leave a comment.

tom B. 
Rating:
5.0

Customer did not leave a comment.

kim I. 
Rating:
5.0

O....

Michael F. 
Rating:
3.0

The Truck we rentaled smelled like manure! I was only renting it to move a brand new couch I just bought! It was the only vehicle there and I needed it moved that day and I had no other way of moving it. So the couch needed to be scrubbed before it even went inside my house!

HILLARY B. 
Rating:
5.0

owner of the business a real nice man to do business with , a true gentleman !!!!

jon L. 
Rating:
5.0

Great people, good location, great customer service

keith O. 
Rating:
5.0

Convenient, well maintained no hassles.

Aaron T. 
Rating:
5.0

Nothing. Everything was wonderful.

sheila G. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK S. 
Rating:
5.0

effecient, friendly service

THOMAS S. 
Rating:
5.0

Overall, very satisfied with my U-Haul experience. Edgewood Grove Storage and Mr. Knupp provided excellent service. Thank you.

Todd R. 
Rating:
3.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Blake H. 
Rating:
3.0

The. Owner never received notification about the rental. I used the u-haul rental app on the computer. I wanted to pick up the Van at 8 am but the owner never showed up till 9:30 am He did appologize The van was new and we as great to drive We did have a great experience

robert A. 
Rating:
5.0

Excellent customer service, Very nice facility

roger W. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

amber D. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
3.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

Samuel K. 
Rating:
5.0

Excellent service.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Michelle T. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH D. 
Rating:
5.0

EXCELLENT SERVICE, CUSTOMER FRIENDLY, GREAT EXPERIENCE.

Cynthia C. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH D. 
Rating:
5.0

Edgewood Grove Storage should have a larger variety of vehicles, maybe a one apartment type truck, for example. But his van is in great shape, it drove well and it was very comfortable.

Marc L. 
Rating:
5.0

great experience - great treatment from the manager

DONALD N. 
Rating:
5.0

Customer did not leave a comment.

BETSY M. 
Rating:
5.0

Everything was fine.

SHAWN S. 
Rating:
5.0

Customer did not leave a comment.

DIANA D. 
Rating:
5.0

Customer did not leave a comment.

DEBBY T. 
No reviews have been submitted for this location.

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