Customer Reviews for Edgewood Service
(U-Haul Neighborhood Dealer)

1,083 reviews

2802 Nichol Ave   Anderson, IN 46011
(Hwy 32 W)

(765) 644-2435

Hours

  • Mon–Fri
    8:30 am–5 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(765) 644-2435

2802 Nichol Ave
Anderson, IN 46011
(Hwy 32 W)

Services at this Location:

Hours

  • Mon–Fri
    8:30 am–5 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

Kimberly R. 
Rating:
4.0

Hours of operation are not acceptable. If you need something first thing Monday morning, they don't open until 8:30 so you have to pick it up Saturday before noon and pay for Saturday and Sunday just to have it available for work at 7am Monday morning.

Daniel E. 
Rating:
5.0

Keep up the great work.

ALISHA B. 
Rating:
5.0

Customer did not leave a comment.

Scott G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Thanks 😊

Ron J. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Fast easy rental process. As usual for this location. 😁

Kristina A. 
Rating:
5.0

Nothing he stayed past closing to help us and he was friendly and helpful a real good guy

DANNY F. 
Rating:
5.0

Quick and simple pickup. Provided everything we need.

Adam H. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

KYLE C. 
Rating:
5.0

No complaints

DEVIN D. 
Rating:
5.0

Very nice guy!

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E. 
Rating:
4.0

Great customer service!

ANITA H. 
Rating:
5.0

Nothing to fix, it's not broken.

LOSIE W. 
Rating:
4.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Great experience. Met the owner and was impressed!

David M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E. 
Rating:
5.0

Marty is awesome! Love using his site. He is always so helpful!

PEGGY A. 
Rating:
5.0

This was the only redeeming thing of the trip. Professional, quick, and friendly.

michael D. 
Rating:
4.0

Customer did not leave a comment.

Jesse R. 
Rating:
5.0

Excellent service couldn't ask for any better

mike M. 
Rating:
3.0

This one was close to where it was needed and easy to pick up but the unit wasn't swept out when I picked up, the cab wasn't very clean and made you feel like you were in someone else's car. It was sticky and dirty. The gas was well under half and others I've used were full or at least 1/2 full. There was damage to one of the sideboards in the trailer leaving a sharp point that had us nervous with family helping.

ANTONYA H. 
Rating:
5.0

Customer did not leave a comment.

Alexcia G. 
Rating:
5.0

Customer did not leave a comment.

Clarissa Y. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Very professional

MELANIE H. 
Rating:
4.0

Customer did not leave a comment.

SHARON R. 
Rating:
5.0

Customer did not leave a comment.

Ted L. 
Rating:
5.0

Customer did not leave a comment.

Cheryl Adele K. 
Rating:
5.0

This is my Go To place to rent a Uhaul.

Ronald A. 
Rating:
5.0

Nothing 😊

DIANA J. 
Rating:
5.0

Did everything right for me! Friendly, fast, and made all rules clear as day!

TAYLOR N. 
Rating:
5.0

Customer did not leave a comment.

PAULA C. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
4.0

Very helpful owner and easy transaction.

Russell R. 
Rating:
5.0

Everything is A-OK good service good people

CYNTHIA Y. 
Rating:
5.0

Cabin is not that clean, but inside truck is good.. Marty is so helpful

Harsha K. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Marty is very knowledgeable and helpful.

David S. 
Rating:
5.0

Customer did not leave a comment.

EVONNE W. 
Rating:
5.0

Great service. We would highly recommend this location!

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Kelsey A. 
Rating:
5.0

The staff in Anderson were fantastic! Friendly, efficient, and helpful. Top score.

Jeff N. 
Rating:
5.0

Customer did not leave a comment.

Diane K. 
Rating:
5.0

Nothing…you did everything perfect!!

joni J. 
Rating:
5.0

Customer did not leave a comment.

melina G. 
Rating:
4.0

Considering the price of fuel. Think about reducing the cost of the rental charge to help the customer. I spent nearly $100 dollars for fuel for this trip.

CHARLES M. 
Rating:
5.0

Very friendly service and was very clear on what I need to expect billing wise and all procedures for checking out and returning

Jason W. 
Rating:
5.0

Marty was very friendly and super helpful

Larry G. 
Rating:
5.0

The man at the counter was very funny and friendly. He made the experience very pleasant. I will definitely be back to that location for future towing/moving needs.

Morgan W. 
Rating:
5.0

Customer did not leave a comment.

Charles F. 
Rating:
5.0

Great services great van Marty run a great U-Haul service

kurt F. 
Rating:
5.0

This location is the reason I always rent a Uhaul.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
3.0

We were asked to bring it back an hour early, because he was closing at noon wasn't due back until 1pm I should have been compensate d somehow but that's just how things are in today's world, no I would not use this location again.

Douglas M. 
Rating:
4.0

It was a long trip with NO cruise control. Cruise control is needed on long trips.

SANDY D. 
Rating:
5.0

Really appreciate the friendly service. Marty hooked up the trailer and did a great job explaining how everything worked. Very satisfied

Jared J. 
Rating:
3.0

Customer did not leave a comment.

George S. 
Rating:
3.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Marty and Company at Edgewood Service are awesome. Can't say enough good things about the place, the people, the service they provide!

STEVEN A. 
Rating:
5.0

It would be hard to improve on such great service

mike M. 
Rating:
5.0

Marty was very knowledgeable and kind.

ROBERT Y. 
Rating:
5.0

Customer did not leave a comment.

CORY G. 
Rating:
5.0

Customer did not leave a comment.

TRINITY H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT W. 
Rating:
5.0

Customer did not leave a comment.

JERRY C. 
Rating:
5.0

Marty was so helpful and wonderful to work with.

Laura S. 
Rating:
5.0

Very pleasant, very helpful. Will definitely use this location again.

John P. 
Rating:
5.0

Excellent and friendly service

Kelsey M. 
Rating:
5.0

Nothing on this rental! Pickup and return site personnel get an A+ rating. A special thank you to Marty in Anderson and Bill in Evansville.

Simon R. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

Very helpful and informative.

Kip A. 
Rating:
5.0

Marty was very accommodating to my needs, he worked with me and I appreciate his help.

MELODY M. 
Rating:
5.0

Customer did not leave a comment.

Kathy P. 
Rating:
5.0

Customer did not leave a comment.

javier D. 
Rating:
5.0

Customer did not leave a comment.

Martin B. 
Rating:
3.0

A/C was cool not cold could check it before dispatching the vehicle

KEITH S. 
Rating:
3.0

I was over my milage by 10 miles. Because the return place was in BFE. But he was nice and didn't change me for it. That policy needs to change.

David R. 
Rating:
5.0

Fast friendly check in and convenient check out.

Brenda W. 
Rating:
5.0

Again the ordering process of the trailer through Edgewood was perfect the pick up with Saint Anthony was awful.

Tom H. 
Rating:
5.0

Was disappointed the person in the office, who set my Uhaul up did not combine my trip of switching trailers together to get us a better rate, when he knew we were getting a different trailer to return with.

Paula H. 
Rating:
5.0

No comments needed. Very happy customer

JAMES L. 
Rating:
5.0

Keep doing what ya doing

JULIANNA H. 
Rating:
5.0

This location is not really the closest location to us, but we are repeat customers of the trailers every time we need one. The customer service is exceptional and now we won't go anywhere else. Every time has been the same friendly face and great service.

Alisha L. 
Rating:
5.0

Customer did not leave a comment.

lisa M. 
Rating:
5.0

Perfect from start to finish.

Dave C. 
Rating:
5.0

The owner has always helped us out

james A. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

I am not sure at this time what U-Haul can do for me..LOL..Thank You

ROGER R. 
Rating:
4.0

Owner was friendly yet professional, truck was great. Will use this location again

PATRICA E. 
Rating:
5.0

The gentleman at the counter was very helpful and courteous. I appreciate his understanding as I was not aware that since I was paying cash I had to have 100.00 to pay ahead of time and I also didn't have my reservation number so therefore we weren't sure if the reservation did go through. Instead of just assuming that it didn't go through he took the time and called around to make sure there was not a glitch in the computer and that it didn't go through to make sure that I was not listed as a no show and charged fees anyways. I appreciated that very much. Most wouldn't have called to check seeing as how it wasn't their money so most wouldn't have cared. I will always return to that location for any and all of my rentals in the future and I will make sure I send him plenty of referrals.

joni C. 
Rating:
5.0

I have had Many rentals from This Location All Have Been Great TV

Terry V. 
Rating:
4.0

You could have more hours open on the weekend.

william T. 
Rating:
5.0

Customer did not leave a comment.

Ratsamy B. 
Rating:
5.0

Customer did not leave a comment.

Robin J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top