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Jeremy B
Customer Reviews for Elite Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always very helpful
Anthony RElite Auto was Fantastic! U-Haul customer service girls I spoke with are terrible. They should get a new job. They were not helpful at all. Elite was amazing.
Shyla CDrop off was a breeze. Personnel was very personable and helpful. As far as I am concerned needs no improved.
Antoinette GVery limited personnel and restricted hours. Company is a auto repair shop with possibly a side business in towing. Owner is friendly and helpful, but not consistently available. I spent hours at this location trying to return a trailer. The plastic release lever on the trailer coupler snapped off and Roadside Assistance could not provide timely assistance. Fortunately another U-Haul rep stopped by to pick up a trailer and was able to help me.
Kenneth HThis guy is totally professional he's got his self together.. very kind and caring. Joe.
Joseph RKeep doing what you doing
Joe GGreat personnel.
Ed ZAll went well. You had what I needed to get the job done.
ernest sVery good 👍
Rod DSuper quick service at the end of a LONG day!
Seana GJason at Elite goes above and beyond for his customers! Thank you all so much.
Starla JThis was the best UHaul location I have ever used. Friendly and helpful. He helped me find the best trailer to suit my needs. I would highly recommend this location to anyone.
PAULA AElite Automotive takes great care of their customers. Jason is the best!
Jason BFriendly and efficient. It took a few minutes and it was easy to unload the trailer.
Gary VThere was only one person there, the owner, and he was wonderful! Great customer service! Went out to look at the trailer and came back in telling me it was already unhooked and would just print up my paperwork and was ready to go. This is my fourth or fifth time using this location and they are always amazing!
Rosalyn BTake care of us quickly and very friendly people to work with. Joe.
Joseph RGreat rental experience.
Roger BHad a great experience with this location
Joshua JJason was awesome, had me in and out in no time flat. Great customer service. Will definitely rent from there again.
Jason KFor me, this is a preferred rental location and i will continue to be a repeat customer.
Paul BGreat customer service, He had me out in a flash and ready for my next adventure. 😀
kim bI was extremely pleased with the entire process. It was easy to book online, the customer service was prompt and pleasant, the equipment was in good shape and easy to use. I would'nt change a thing!
Terry HJason is outstanding always helpful and efficient.
Sheldon SSuper nice about taking the trailer and helped up remove it.
geoffrey MThis is an excellent location with friendly, helpful personnel. Highly recommended!!!
Paul BJason was professional & friendly and drop off was a breeze. Thank you so much😊
Sabina KThey were very helpful and kind.
Maureen HEverything was handled smoothly and professional
john sGreat service and was handled quickly and professional.
john sThere was a leak in the front of the rental trailer where water got in. We had a few things get wet that we did not want to wet.
Joseph BNothing, the service at Elite is always friendly and helpful!!
ANDREA NGreat customer service! Smooth transaction. Would definitely do business here again!
Sarah BNothing! Perfect experience!!!
Trey HThere was great customer service
trent cVery friendly and helpful staff.
Jennifer BNot a thing! Jason was a big help and very friendly!
David HExcellent
Eric GI don’t think you can improve on the experience I had
Eddie PThe gentleman working the store was great, but we reserved the truck for Conway a week ahead of time, had to drive 40 minutes out of the way to this location to pick up a truck. I was never called the day before pickup despite the person on the phone lying and saying they did. My voicemail works and I have no missed calls from that day, calling my phone doesn't just ring and ring.
Andrew BJason was excellent to work with. Courteous & professional
JIMMY VNada! You da bomb.com
JAMIE L