Made a reservation a month in advance at the location at 9050 NW Prairie View Rd in KCMO. Received a phone call approximately 30 minutes prior to my pickup time and was told they didn’t have the size truck I reserved. I was literally in the parking lot at this location when I got the call. I was sent to the Elite Motor Sales in Ferrelview MO as it was the closest location that had the size truck I needed. Needless to say this was really inconvenient and put me behind schedule. The location at Elite Motor Sales is very small with no parking. Further, the truck I was given had cigarette ashes in the seats and smelled like an ashtray.
Gary B
Customer Reviews for Elite Motor Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one was there when I dropped off the truck. Barely room to park the truck. Looks like a junkyard.
Ann C.
Jennifer ODrop off outside normal hours. App kept saying location was turned off.
Timothy RThe guy that helped me was great
Todd SBetter maintainence
Keith CUhaul does great!
RUSSELL A