Customer Reviews for Emerson Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Emerson Storage

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Donald M.
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Customer did not leave a comment.

RHONDA B.
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Seemless to set up a round trip move in person. The uhaul website was too confusing.

JASON M.
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Customer did not leave a comment.

RON B.
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The very best U-Haul experience.

Darvon B.
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Customer did not leave a comment.

William G.
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Customer did not leave a comment.

GEORGE M.
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Very friendly and helpful

DENNIS W.
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Very friendly and great service

SCOTT M.
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Customer did not leave a comment.

CHARLEY B.
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I think you are doing an excellent job. Keep up the good work.

JOSEPH S.
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Nothing it was easy to get too and everyone was real nice.

Richard M.
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Customer did not leave a comment.

Alexander G.
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Extremely helpful. Answered all of my questions with ease. Thoroughly knowledgeable. And the best quality was that Emily was friendly and patient. It was a true pleasure to work with her.

BRYCE B.
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Customer did not leave a comment.

JOHN H.
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ROY B.
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Howard P.
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More hours of operation are needed.

GREGORY V.
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GARY G.
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Charles S.
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Friendly, helpful, and a pleasure to work with!

GREG R.
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Customer did not leave a comment.

KATHY S.
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Customer did not leave a comment.

ROY FELTON P.
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Customer did not leave a comment.

EVA M.
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The mileage fee was high for a local range area. You can't really estimate what you think mileage will be for local runs.It took me 2 trips and I still have 1 run to do but thank God I didn't use the Uhaul or it would have tripled in milage.. I got sick with Pneumonia and still haven't been able to get last load but will have to use my van. I understand having a higher mileage fee for long hauls but not for local especially when you live in small towns. Sorry about t the rant. Other than that the customer service was awesome in Mena, Arkansas.

Judy M.
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Customer did not leave a comment.

Dennis F.
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Customer did not leave a comment.

GREGORY V.
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Customer did not leave a comment.

Ashley P.
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Thomas C.
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Kathy H.
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Matthew S.
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Richard H.
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Small cramped office, no rest room, understaffed for the amount of equipment on site.

WESTON L.
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Customer did not leave a comment.

William R.
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Thomas C.
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She came out in the rain and Lightning to take care of me . The only thing I would do for improvement would be give her a raise .

WESTON L.
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Customer did not leave a comment.

RENE D.
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NOTHING...... The young lady that helped us is excellent...Would NOT have her do anything different. She is amazing. We are so happy with her and the equipment... Her husband helped with the hook up and he is also great.. They are very nice people and seem to really care. Thank you so much for having people like that..

Rena B.
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Customer did not leave a comment.

Richard M.
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RICHARD L.
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Customer did not leave a comment.

CHRISTOPHER P.
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Friendly and quick service.

Melana M.
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Customer did not leave a comment.

Kyle C.
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Customer did not leave a comment.

Charles P.
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These guys are great, super friendly and own a moving company.

ANNIE S.
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Customer did not leave a comment.

RUBEN D.
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Customer did not leave a comment.

Jeffrey E.
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Customer did not leave a comment.

ADAM E.
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Customer did not leave a comment.

annette J.
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Customer did not leave a comment.

Tim B.
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Customer did not leave a comment.

RUBEN D.
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Customer did not leave a comment.

Janet P.
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This place on drop off was not open even though it was scheduled to be open. Therefore, I did not receive a receipt for my equipment and truck at the time of turn in. I had to place a $100.00 cash deposit at the time of pick up because I paid rental in cash. I did not receive the cash deposit back at the time of return of equipment or anytime after because the owner said, when she finally did call me later on the 15th of June 2020, "They did not work with cash at her location and that UHaul would be sending a a check! Being down about 1,500.00 for our move had already put a strain on our fixed income, $100.00 cash would help us buy groceries for a week or so! This was VERY much an inconvenience to say the least! Plus while turning in our turck and equipment there was another customer of theirs that had reserved a truck on June 14, 2020 online and still by June 15, 2020 she had not been contacted in any way and the truck was not confirmed by the people who were running the location.. Bad business all the way around..... This UHaul location in Mena is on DeQueen street.

DANA B.
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Customer did not leave a comment.

Scott P.
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She made up for the idiot who rented the trailer in Cheyenne.

MICHAEL C.
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They charged from their storage extra. Then we cleaned truck and returning place charged cleaning fee. We were out 100 not from uhaul but the places using uhaul. Never again

CHARLES M.
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No improvements. Keep up the good work. Personal at location was very nice, very helpful and very professional. I will recommend to everyone that this is the best place to go. Charles Marshall

Judy M.
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Customer did not leave a comment.

richard L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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