Customer Reviews for Engine Worx
(U-Haul Neighborhood Dealer)

26 reviews

3021 N Fairfield Rd   Layton, UT 84041

(385) 306-5510

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(385) 306-5510

3021 N Fairfield Rd
Layton, UT 84041

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

After hours drop off, self checkout.

MARK M. 
Rating:
3.0

Returned truck after hours

Sherron O. 
Rating:
3.0

Customer did not leave a comment.

annabella E. 
Rating:
5.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

MYRANDA M. 
Rating:
3.0

The young lady was inexperienced in the office and office eq.

pete M. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
3.0

Customer did not leave a comment.

CATHRYN H. 
Rating:
5.0

Amazing staff and easy to work with!

Brad P. 
Rating:
5.0

Customer did not leave a comment.

Claude S. 
Rating:
4.0

Make sure the tires on these large vans are changed at proper times. Having them now out due to needing replacement is no fun.

Nathanael S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Mom's attic leaked. The point of renting was to keep our cargo dry. It was soaked . The cab doors leaked so rain came in the cabin. It wouldn't shift unless it was at least 5000 rpm. We thought the engine was going to blow. And the top speed was 65. Never rented a u-haul that wouldn't go faster before. Taking your foot off the gas was like hitting the breaks. We got horrible gas mileage. Truck needs help.

DUSTIN K. 
Rating:
3.0

They didn't have the dolly we rented. They were nice about it and helpful, but that was frustrating.

Jason K. 
Rating:
5.0

Customer did not leave a comment.

Ronald K. 
Rating:
5.0

Customer did not leave a comment.

Dulce P. 
Rating:
2.0

When I picked up my truck I asked if I could change it to a one way stop. The associate told me that it shouldn't be a problem and I could drop it off any where. This turned out to be false and I had to drive all the way back to the original pick up stop. This cost me a lot of time and money.

Landon R. 
Rating:
2.0

We had to travel to 3 dealerships late at night because U-Haul did not have our truck we had arranged. Very Frustrating to procure a truck after hassling with the App earlier in the day.

Keith W. 
Rating:
5.0

Customer did not leave a comment.

Brad P. 
Rating:
1.0

I rented trl (AT2007XCBU250-ID) one way from Layton,UT to Carson City, NV Sept. 3, 2020. When I stopped in West Wendover, NV to purchase fuel I noticed a larger portion of tread was missing and the cord was exposed. I asked around and found an authorized uhaul service representative in town. His shop was very busy and after trying to call Uhaul for approximately an hour to get authorization, he moved on to help other customers. I asked if he could just replace the tire and get the approval after I left and he refused. He told me if I payed for the tire myself that Haul would reimburse me. I have a copy of my receipt, and a picture of the bad tire, which I left at the drop off point in Carson City, NV. So how do I get reimbursed for this?

Jamie M. 
Rating:
5.0

It was obvious when I picked up the trailer it had not been swept out by the previous user, it looked like old chips of burnt wood.

Barbara L. 
Rating:
3.0

Customer did not leave a comment.

Courtney A. 
Rating:
4.0

Customer did not leave a comment.

Nathan W. 
Rating:
5.0

Customer did not leave a comment.

RALPH C. 
Rating:
1.0

I returned the truck at 3:30pm, and left the tank with more gas than I had. You guys didn't check it in until 6:50 and charged me a “after hours service fee” because your person at the desk said they were leaving at noon. You're completely dishonest and scum of the earth! Losers

Tyler R. 
No reviews have been submitted for this location.

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