Customer Reviews for English Creek Self Storage
(U-Haul Neighborhood Dealer)

418 reviews

1187 Ocean Heights Ave   Egg Harbor Township, NJ 08234

(609) 653-7077

Location Hours

  • Mon-Sat: 9:30 am - 4:30 pm
  • Sun: 10:30 am - 3 pm

Services at this Location:

Contact Us

(609) 653-7077

1187 Ocean Heights Ave
Egg Harbor Township, NJ 08234

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 4:30 pm
  • Sun: 10:30 am - 3 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Representative was very helpful,

Ron D. 
Rating:
4.0

I was worried when I returned the rental unit that I would be charged extra.

Lawrence M. 
Rating:
1.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Allison C. 
Rating:
5.0

Customer did not leave a comment.

Phil B. 
Rating:
5.0

Excellent service

Aja P. 
Rating:
5.0

Excellent customer service. Area very well lite when I dropped off the auto transport. Very well maintained area

GERALD E. 
Rating:
4.0

Customer did not leave a comment.

Cathy M. 
Rating:
5.0

Customer did not leave a comment.

LINDA G. 
Rating:
5.0

Customer did not leave a comment.

Scott N.  |  Overall Experience 
Rating:
5.0

Was unable to access the mobile pickup, the U-haul website kept timing out. The service agent in the office was incredibly helpful! Excellent customer service and would use that location again versus the location that is closer to my home.

Kathleen L. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
4.0

Customer did not leave a comment.

Jovani Q. 
Rating:
5.0

Everything went smoothly from start to finish! The young woman in the office was very friendly and personable and the gentlemen who helped hook up our trailer were very helpful and knowledgeable. We will definitely be using this location again!

LAUREN V. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL L. 
Rating:
5.0

Keep providing well running, clean trucks.

ROGER H. 
Rating:
5.0

Customer did not leave a comment.

LUIS F. 
Rating:
5.0

Thanks for always being flexible

Patricia D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPH J. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Very professional, great customer service. Ideal location

GERALD E. 
Rating:
5.0

Excellent customer service. Great location. Thanks

GERALD E. 
Rating:
5.0

Customer did not leave a comment.

Leeann L. 
Rating:
4.0

Very helpful staff Was not original pickup location requested

JOSEPH F. 
Rating:
5.0

Don is excellent, all great qualities.

Gary J.  |  Overall Experience 
Rating:
5.0

Don is the best !! All great qualities.

GARY J. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

MOHAMMAD H. 
Rating:
5.0

Excellent service, and vehicle was ready to go.

JEFFREY L. 
Rating:
5.0

Personnel at English Creek U-Haul are excellent. Very helpful during the evaluation of the best equipment to meet my need!

WALTER T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH G. 
Rating:
5.0

Upgrade trucks

JOHN M. 
Rating:
1.0

The trailer was extremely dirty and the lights were inoperable. I complained and the girl at the counter stated that that's it. I had to spen 30 minutes of my own time cleaning it and was forced to drive at night with no lights! Extremely poor customer service

EDWIN V. 
Rating:
5.0

Customer did not leave a comment.

DONTEZ M. 
Rating:
5.0

Customer did not leave a comment.

GERALD E. 
Rating:
5.0

Customer did not leave a comment.

Randy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julia Eileen S. 
Rating:
5.0

Best costumer service !!, highly recommended!!!

JOSE R. 
Rating:
5.0

Super Friendly and goes the extra step to help you.

ROBERT B. 
Rating:
5.0

This please is perfect . I love it.

Monica R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

Customer did not leave a comment.

KENNETH I. 
Rating:
5.0

Had a very good experience

David S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ANGEL O. 
Rating:
5.0

Customer did not leave a comment.

BERNADETT M. 
Rating:
5.0

Customer did not leave a comment.

CARL S. 
Rating:
5.0

Maybe, more parking space. Otherwise, an excellent experience. Sam in the office is the best!

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Again great customer service

ALAN F. 
Rating:
5.0

I couldn't get into my account because it said it didn't recognize my email even though it sent the information to my email. So I had to wait until they opened to get the truck.

BARBARA E. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY R. 
Rating:
5.0

Customer did not leave a comment.

Lawrence C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN V. 
Rating:
5.0

Great customer Service. All around great experience.

JEFFERY B. 
Rating:
3.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

Excellent!!! Right down to street where I moved. The ladies at U-haul I talked, to lied and said, the place where they were first sending me was the closest. The other said the lot was full and had no room, the police would ticket and fine the owners on English creek storage. English creek storage were true professionals.

jerry E. 
Rating:
5.0

I greatly appreciate the availability of equipment on short notice. We had an emergency arise and we were able to rent a 9ft cargo van with less than 12 hours notice. That was a real lifesaver. Thank you

WILLIAM O. 
Rating:
5.0

The rental this time had just been returned. It was clean but there was a strong offensive odor that lingered from the prior use. No fault of the branch

ANDREW W. 
Rating:
5.0

Staff was very friendly and helpful.

DOUGLAS H. 
Rating:
5.0

Customer did not leave a comment.

Nick M. 
Rating:
5.0

Great customer service and ready to rent the truck. Kudos to Don and Samantha

JEFFREY L. 
Rating:
5.0

Your customer service Repersenative Mr. Don, was outstanding. He is the most perfect employee I have ever met! His customer service skills are above average and should be rewarded for exceeding expectations. Ok am a very satisfied customer and I will always rent from your location... Thank you and please reward you perfect employee!!!!

LARRY H. 
Rating:
5.0

Less up selling on the web site during the reservation process

KEITH W. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
5.0

Customer did not leave a comment.

angelo M. 
Rating:
5.0

Customer did not leave a comment.

Charlene C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Great storage facility and excellent staff!

Evan K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACOB K. 
Rating:
5.0

Easy, no hassle!

PAUL R. 
Rating:
5.0

Customer did not leave a comment.

HECTOR L. 
Rating:
5.0

Customer did not leave a comment.

William H.  |  Overall Experience 
Rating:
2.0

Not too happy with Uhaul changing my 15 foot truck to a different location twice and then changing it to a 10 foot truck. I was told that I would oay a lower mileage rate as I would.need to make.extra trips.as Uhaul did not honor my reservation I made 10 days in advance. Disheartening to see that was not true and was not honored.

Bryan D. 
Rating:
5.0

Customer did not leave a comment.

JAMES E. 
Rating:
5.0

Friendly and informative.

THOMAS G. 
Rating:
5.0

Excellent customer service Thanks Don

DEMETRIOS S. 
Rating:
5.0

Customer did not leave a comment.

LOUIS M. 
Rating:
5.0

Friendly staff easy pick up and return. Convenient location.

CHRISTOPH M. 
Rating:
5.0

Customer did not leave a comment.

RYAN M. 
Rating:
5.0

Great people

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

mayra G. 
Rating:
5.0

Easy convenient storage facility, I would use again in the future if need be. Ty

Maria M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MEGAN M. 
Rating:
5.0

I believe that you did very well.

RUSSELL S. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS D. 
Rating:
5.0

Customer did not leave a comment.

SANDRA M. 
Rating:
5.0

Staff wa as awesome!!

THOMAS Q. 
Rating:
5.0

Customer did not leave a comment.

Samuel B. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK H. 
Rating:
5.0

Everything was great

Debra P. 
Rating:
5.0

Customer did not leave a comment.

Phillip L. 
Rating:
5.0

Customer did not leave a comment.

Garcia H. 
Rating:
5.0

truck was very clean and in excellent condition. Staff was very friendly.

MATTHEW S. 
Rating:
5.0

Customer did not leave a comment.

Zachary D. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
4.0

Since this location is a carwash also the u-haul office is a little hard to find..

Angel T. 
Rating:
5.0

Gentleman inside was very nice.

Kevin K. 
Rating:
5.0

This whole process was effortless. Mr.D Myers was courteous and very professional. If I need a truck in the future, I will be back. Thank You Rick Trahan

Rickey T. 
Rating:
5.0

Customer did not leave a comment.

shlomo H. 
Rating:
5.0

Service was amazing, quick and easy. I would definitely recommend to any in the area

LAUREL R. 
Rating:
2.0

Recommend wearing masks when engaging with the public. Also, it would be helpful to check the truck before handing it off to the customer to save time. This way issues like fuel are addressed ahead of time and don't cause additional delays.

Rahul B. 
Rating:
5.0

Excellent customer service

John J. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

The customer service friendliness and helpfulness of the owner at this facility goes above and beyond the calls of service. He made me feel more comfortable and at ease for my first time renting from uhaul. I would absolutely recommend him to anyone. Thanks

Samantha P. 
Rating:
5.0

Great service

Kristal C. 
Rating:
4.0

Customer did not leave a comment.

Ktanya R. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Made a reservation and had no issues, truck was great. Good job

PENTTI F. 
Rating:
5.0

Clean and well maintained

Carmen R.  |  Overall Experience 
No reviews have been submitted for this location.

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