Very helpful employees, they even hooked up the trailer and explained how it worked. I will be back.Rick M.
Customer Reviews for Etown Powersports LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service! Location was easy to find and I felt safe returning the truck even though it was after hours.Holly S.
Great service!Kevin K.
The guy at this location was great. Woke up this morning to an absurd charge in my bank account that was not expected. Come to find out that milage was not added to my agreement to cover the milage from Wyoming to Kentucky, which I was charged for almost 1500 miles at the $1 rate. So not only did I have to pay for additional days, which I think is bogus, because I had to use my time to get the equipment that counted towards my time that the agreement stated. So more money out of my pockets. Called up uhaul and they gave me a reference number for a case that's open.Joseph M.
Customer did not leave a comment.Vince A.
Very professional staffMichael T.
Customer did not leave a comment.Damian L.
Show up inform of what you need and leave the rest to them. They got chu.David B.
The people here are very nice and helpful. Was able to get what I needed at a good price.Susan K.
Maybe a better way to pull out but everything else is perfect.David B.
Customer did not leave a comment.Roger P.
Customer did not leave a comment.Michelle M.
Professional and knowledgeablemichael N.
Customer did not leave a comment.David E.
Everything was great. No problems.ODIS L.
have someone working to be able to make the check in and out easier...Terry W.
Customer did not leave a comment.WALTER N.
Customer did not leave a comment.foster C.
Customer did not leave a comment.KENNY M.
Customer did not leave a comment.Steven K.
Air conditioner in truck did not work. For a move in the middle of July. To the deep South. Heat index of 115. Horrible experience & Uhaul "help" was worthless.Rachael S.
Customer did not leave a comment.Machera C.
They were very helpful. I had trouble taking the trailer off my hitch and they came out right away and took care of it for me. I've used them many times and will continue to do so.Debra J.
The parking area for uhaul equipment is very small and not visible from the entrance. I had to turn around in a very crowded parking lot and enter the very busy roadway to take it to an entrance, all dirt on the opposite side of the building that wasn't visible from the main entrance.Ronnie W.
Customer did not leave a comment.Dustin S.
Customer did not leave a comment.dorethea J.
Excellent serviceSHARON D M.
This was not the location I reserved, so you made me drive 25 minutes away to a place that wasn't open and therefore gave me extreme difficulty trying to register when it would have been simple in person.ALEXANDER Y.
Rick was incredibly helpful in squaring away some issues with my contract and was great to talk to. He wanted to make sure I was taken care of and felt very welcome to the area. Can't say enough good things about my experience here.Jonathan A.
Customer did not leave a comment.Shane T.
Customer did not leave a comment.Jason S.
Most organized uhaul dealer I've ever interacted with. Keep up the great work.Zachary W.
Very nice location! Very easy to return. Employee was more then happy to back the trailer into a parking spot for me. That is an art form! Simple return.Ann R.
Very personable. Treat you like family.DAVID S.
Customer did not leave a comment.MARCUS D.
Customer did not leave a comment.JOHN C.
When I picked up the truck it was 3/4 full. I returned the truck 3/4 full. I was charged $93.50 for a fuel charge! I sent in a request to dispute the charge and never received a reply. The interior of the truck was dirty. My advise is to take pictures of everything before leaving the lot.randall W.
Everything went well, I can't think of any improvement.Randy D.
Great customer service! Thank you for all of your help!MELANIE O.
Customer did not leave a comment.Ladonna E.
Great people: 10/10 recommend this location.Giselle S.