Customer Reviews for Eufaula Tire & Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Eufaula Tire & Service

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Robert A.
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Everything went smoothly during the rental process.

Kathyrn R.
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Representative was able to assist with the return and receipt was available upon walking out the door.

Hayden C.
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Customer did not leave a comment.

DONALD R.
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Customer did not leave a comment.

TIMOTHY M.
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Awesome customer service! Fast and friendly.. 👍

DONALD R.
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Customer did not leave a comment.

Latoya G.
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Good customer service, clean and respectful, Thank you so much ,have a bless day

Kevin P.
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Customer did not leave a comment.

janice C.
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Woodrow B.
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brenda D.
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You did everything great

William S.
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Customer did not leave a comment.

MICHAEL C.
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Dan L.
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Karen L.
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Johnson Outdoors M.
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Marc W.
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Very helpful

Glenn D.
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How do you put 3/4 of a tank of gas into a truck ?

Geneva B.
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Customer did not leave a comment.

Pamela A.
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Nothing everything was great the people was awesome i would use them again

Mary Beth P.
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I was quoted unlimited miles Why did you charge me mileage

Lindsay W.
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The day before I was set to pick up the truck they called and said I needed to get it then because they would be closed the next day. I explained them that I needed the truck Saturday because that's when I'm moving and the date they originally agreed to. So when I asked about what time it would needed to returned on Saturday If I did get it Friday, the women said 9am. I told her there was no way I could have it back by then and she said then I would be charged an extra $50. I was pissed. They changed my date and then wanted to charge me extra for it. When we did pick up the truck, the inside was covered in mud and broken glass.

Angela T.
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Lynn W.
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Melinda W.
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James H.
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Install a pad on top door frame inside instead of red tape to protect your forehead when you bump it. Because you will bump your head a couple of times before you learn to duck stepping out of traler on 6x12! Best pulling trailer I have ever used! Smooth and hauls a lot more than you think it would!

Carla C.
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Customer did not leave a comment.

James M.
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Everything was perfect!

Wilson S.
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Trailer was caked in dry mud and truck cabin had ants and was full of dog hair.

Gary S.
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Customer did not leave a comment.

Brenda D.
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Just need more trucks to be available. But other then that they have great service.

Merri R.
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The truck was clean. Trip home we realized there were massive amounts of ants in the driver floor, under seat, in the door, etc. As we began to unload our belongings, we quickly realized it was all covered in ants. We had to get ant spray and sprayed our belongings before we could unload and then after as well. we found massive amounts of ants coming out from the shelf (drivers side). We sprayed the back of the truck as well. We took pictures of where the ants were, all the places they were coming from, and pictures of our belongings covered with ants. It would be wise to inspect trucks occasionally for ants/insects. There are people who are deathly allergic to ant bites. My daughter being one of them. I am just thankful she was not in the truck before we found them. I realize ants often get in vehicles as they have my own so I understand no ones fault. I did report this to our drop off location this morning.

Tony A.
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Customer did not leave a comment.

Brenda D.
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Customer did not leave a comment.

Mike M.
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Staff very friendly and courteous, I highly recommend this location

Linda B.
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Great staff

Kianna B.
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Nothing

LETITIA P.
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Customer did not leave a comment.

Theresa M.
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Inside was dirty and it only had a fourth tank of gas.

Michael M.
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Customer did not leave a comment.

James R.
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Shelton H.
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KEVIN A.
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Very friendly and helpful staff.

Finders K.
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Customer did not leave a comment.

michael M.
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Smooth turn-in process/

Patty H.
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Customer did not leave a comment.

Taneka M.
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Living in a small town you have no choice but to go to this location. The office was closed two days and one rep stated she would open at 8 am, but didn't show up til 9. After opening for 5 mins immediately shut back down. It was just a little unprofessional. Yet, I was appreciate they did open that brief moment but if I had not called a day before I would have been blind sided by the location closing for two days and no uhall available.

Myra M.
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I requested to rent a truck to pickup a large (3 door) fridge from Sears to bring to my home. I specifically asked for truck with a RAMP and APPLIANCE hand truck. I am 72 so I had my Brother pick up the truck. When he got to Sears to load.. NO Ramp..no appliance handtruck but worse the fridge would not stand upright in truck. I called to see if maybe they could take a larger truck and pick up that one since it was almost 4:00 and the store was closing at 4:30 not enough time drive to Uhaul and back. Of course they could not/ would not. The female person I spoke with said it was not their truck and they did not look at them when I asked why there was no ramp...”some do and some don't”. I explained that she was the agent for Uhaul and was therefore responsible for making sure the customer was getting what was requested or telling them it was not available , not renting something that was not wanted. I will admit, I became very frustrated and angry. Sears Store was closing permanately, I had already paid for a $3000 fridge and did not have what was needed to get it home after thinking all arrangements were good. I am not unhappy with Uhaul . I am very unhappy with you agent in Eufaula. She misrepresented or at best was indifferent to what the customer wanted. Her excuse.. “ usually who ever is renting looks at truck to see it is what they want”. I rented via phone. I am 72 years old. I thought I could trust Uhaul to do right. I will not recommend this location ever to anyone!

Rickey H.
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Customer did not leave a comment.

Billy W.
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I have no problem with the local pickup point. I am, however, very displeased that U-Haul did not supply the truck I specified, but supplied a much larger truck which was difficult to maneuver. I did not consider this an upgrade. I had stated from the beginning that I did NOT want a 26-foot truck. I took it because otherwise I would have had to cancel the move, which I could not do. This substitution created problems and this is why I don't plan to use U-Haul again.

Jim H.
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Customer did not leave a comment.

William W.
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Great facility

Regina S.
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Only thing is they said the hand trucks were in the truck and they were not. This made for a very long day of loading but we got it done

Bert H.
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Nothing

Eric R.
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Truck bounced all over and I was quoted one price and charged more.. Never going back

Terri S.
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dushonda E.
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David S.
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Jess C.
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No reviews have been submitted for this location.

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