Customer did not leave a comment.JAIME L.
Customer Reviews for Evergreen Food Mart Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It would be nice to have The vehicle inside cleaned between usesCHARLES B.
Customer did not leave a comment.Stephen J.
Customer did not leave a comment.JONATHAN C.
Customer did not leave a comment.KURT L.
Customer did not leave a comment.THOMAS F.
Customer did not leave a comment.Johan R.
Customer did not leave a comment.RICKY H.
Excellent serviceSUZANNE W.
Customer did not leave a comment.Veronika V.
I waited in line for over 30 minutes for a process that was advertised as pick up and go. I checked-in digitally and followed all steps ahead of time to make this a quick experience. What was advertised was not what was experienced. Horrible service. Did not even get acknowledged once I walked in and just stood in line for a long time with all the other frustrated people. My reservation was for 9:30am and made a week ahead of time and confirmed. The morning off I got an email letting me know it opened at 10am. Should have told me that in the first place.BERNARDO S.
The original location we were supposed to pick up at did not have our truck reserved even after I called and spoke with Greg at Car Right at 3000 Oakland Park. It took me hours to get ahold of him because he does not answer the phone or return messages. When I finally did get ahold of him, he told me we were confirmed but then did not reserve the truck and told my nephew that we never called when he went to pick it up. Causing us to go to another location and waste hours on moving day. Corporate should address Greg because he is not doing his job at all.BRENDEN Z.
Customer did not leave a comment.Lorin V.
Customer did not leave a comment.PAUL C.
I still have not gotten my receipt. It was very confusing having no one there in a relatively sketchy part of town. Did not feel very safe.MARGARET S.
Customer did not leave a comment.JUANITA I.
Vey polite and helpful!DWAYNE J.
When we got to the drop off location, it was actually a tiny indian store with almost no signage to show that it was a uhaul dropoff location. The guy immediately told us we had to go to a different uhaul to drop it off because, and I quote, "my landlord is already mad at me for having all these trucks here". This is a pretty insane thing to hear from what is literally a designated uhaul truck drop off location...very unprofessional in general. We were finally able to talk them into taking our truck and dealing with their landlord themselves since this has nothing to do with us. (how can they call themselves a uhaul drop off location if their landlords do not allowed to store trucks???) I asked them for a receipt and they said they would email to me. I received the email many hours later (in the evening) and was surprised to find a $78 "late" charge. This was absolutely insane. My bet is that they did not process things until 6pm (though we were there waaayyy before 4) and so it looked like we turned it in late. This place should 100% NOT be a drop off location. There is no signage, small parking lot, and the guys are not helpful.MIQUEAS S.
Customer did not leave a comment.griffin L.