Customer Reviews for Exeter Packaging & Logistics LLC

This facility has been very helpful in the two years that we've been using them. I have high praise for them.

Truck smelt like cigarettes. Brake fluid float sensor went bad when I was driving and wouldn't stop beeping. Had to call U-Haul roadside assistance and waited 4 hours for them to tell me they can't fix it and I'd have to drive it back with the truck beeping the whole way. Waste of Time and money. I'll get a Ryder truck next time.

Great experience in Exeter. Employees were very helpful and easy to work with!

Went to the Exeter location to rent a small trailer with no reservation and "Mike" went the extra mile to make it happen. Thank-you "Mike".

I enjoy coming to this location when I need moving services. I have many choices but choose this location because of the atmosphere.

Very friendly and helpful. Had the trailer I needed. Close to my home. Quick and easy.

Offer a brief review of detaching hitch and the opening the trailer door. For me, when I pulled up the trailer door the velocity of door going up got the hook stuck behind the frame and had a challenge to get the door down. Then I noticed that the door latch cover the hook us needed. Great service and happy to talk directly to someone at the site before rental. Great service provider in our neighborhood.

Allow a previously taken photo of the current drivers license to be up loaded.

The gentleman who assisted me was friendly, helpful and easy to work with. Overall, the experience I had hoped for.

Nice!

Mike is always great to deal

All easy! From pickup, to drop-off, to a last-minute change in the duration of the reservation, all handled professionally and with a smile. Can't wait to be back!

Mobile checkout was a pain and took longer than it would have waiting for a person. We lost 1/2 hour using mobile checkout. The doors on the back of the truck were difficult to open and need to be oiled/greased.

Best Uhaul experience I have had! The representative took the time to help me with a problem and was able to resolve it. I'm truly grateful for his help. Great service!

Renting the truck was seamless and great customer service.

Fine. Price high.

We had trouble getting on the “mobile” return app during drop off (met the drop-off deadline), then tried calling U-Haul national call center but put on “hold” for long time, so had to respond later via actually U-Haul website. Hopefully you received all information you needed. But Puck-up & Drop-off location folks were very nice & very seamless/made easy.

Mike is just great, please give him extra credit! He is thorough, made the process so easy, and does it with kindness and a wry sense of humor. I would not go anywhere else.

quick and easy Thanks Big Mike

Great location. Friendly staff, and always helpful.

Friendly, fast, service. I waited to get my moving equipment so I could use this location. Have used it before and very comfortable. Great!

The gentleman who helped me was so knowledgeable. kind, patient, and helpful. He made a nervous situation for me very comfortable. He took the time to ensure I was fully ready to go and knew about everything with the vehicle and paperwork before I left with the rental. Thank you.

I rented uhaul 6 times this was the best and easiest time. Would recommend exiter packing to all

Windshield was a bit dirty.

nothing

The online app was easy to use and the location was very convenient. Easy Peasy!

Mike is the best! Great uhaul location and service

Great crew, and clean reliable equipment and prompt service, thanks guys!

Perfect experience

Michael was professional and very helpful. Best uhaul service I've had yet

No complaints or suggestions . I like Mike ! Thanks, William Morrison

Check hitch height to trailer mine was to low. Other than that it was all good.

Great location. The guys were good about setting me up, attaching the trailer and getting me the equipment I needed

Excellent service

More than one employee on duty would be helpful. That said, the Uhaul representative was excellent.

returned truck on Sunday around 3pm but store was closed.

Thanks Mike

I have already recommended this location to quite a few friends.

Wonderful customer service!

"Mike" was great to deal with.

Very friendly, explained the process well and made it as simple as possible.

No comments friendly and knowledgeable owner.

Repeat costumer very happy with uhaul in Exeter New Hampshire :-)

Not wait til time of picking up truck to “approve” renter, especially when it was reserved days before and actually rented 1 few days before that. Wasting time waiting on approval wastes time and money. If approval is needed it should be done at time of reservation not as truck is trying to pull off lot to get crews

Excellent in every way...We will recommend them always. The rep. in Exeter, NH went beyond the call of duty for us...super Customer service.

Mike maintains his equipment better than any other location I have been to. He is friendly and goes out of his way to fulfill his customer's needs.

A set of chock blocks for the trailer would be great for those who may need to disconnect the trailer on a hill. Other then that everything was great.

Easy pickup and even easier dropoff! Truck ran great and was very clean. Would use this location again.

Nada

Very personable, well organized and clear in what I needed to do in order to have a pleasant trip