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Robert B.
Customer Reviews for Exeter Packaging & Logistics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner is a wonderful person oh, he really make sure you have everything you need and is very professional and polite!! I will always do business there and will certainly give the name out to all my friends and family!!
Clemens S.Employee was very kind. Environment was clean.
KYSHAUNDUANE P.Nothing, would rent from again.
David G.Owner/manager was very helpful and friendly. A great UHaul experience.
Clifford G.N/A
Andrew C.Outstanding
Sheri V.The truck smelled terribly of smoke.
Lynn Z.Mike was so helpful and went above and beyond to help connect all the dots for our move. Thanks!
John S.I have used UHaul and other companies like them over the years, used several different locations. This was my first time using this location. I was IMPRESSED! I knew before I walked out the door that I was going to give an A+ review, I even grabbed his business card so I would be able to give Micheal Barrett the kudos he earned by the Superb Customer Service I was given. I won't use any other location now but his. Thank you for making this stressful time go so smoothly.
Mary Jean D.We reserved a truck. We were moving. We got a call as we were driving to the location indicating the truck had not been returned and they did not have anything for us until later that day. And it was 6 feet smaller. It definitely put a cramp in our moving plans.
Craig T.I think the whole experience was bad. It was very confusing what to do with pickup
Eric R.Professional, fast service. Two thumbs up!
Roger S.Very competent and accommodating.
Randall F.Mike did a great job in expediting everything. Great to work with.
Harlyene G.Mike was great! Was courteous and got me checked in fast and checkout fast. I would highly recommend this location for anybody's moving needs
JAMES L.Location manager is always fast and complete with my reservation. Easy in and out.
Richard W.The seats had some dog or cat hair ..but overall clean van and drove well
Mark C.The owner was great and very helpful!
Robert Glenn M.Moved my son in his new apartment in the North End in Boston. Made the whole thing easy peasy even during college move-in weekend for the rest of the city, which is always a mess. One trip in and out. The whole experience, including buying him and his crew lunch, cost me $155 out of pocket. I'd have paid twice that and bought dinner, too, to make the move as easy as it was by renting your van.
MARY-JO G.Our initial reservation in North Hampton could not be honored since previous renter did not return on time. While it was good that Uhaul modified to another available location, it caused several hours delay. About the truck, Please clean the windshield and check the headlights. Driving in downpours Wed evening was a horror show. Very difficult to see.
Kevin B.Everyone I dealt with was very very friendly and helpful Thank you
Adrian S.Customer service was personal friendly and helpful! I would absolutely return to this rental site.
Shannon R.App provided errors upon return
Dawn T.Nice guy, clean well maintained truck what more could I ask for?!
Susan H.Michael was extremely helpful. Would highly recommend this location
Eric L.Mike is a great guy! Super helpful and great customer service! We use him for all of our Uhual needs!
Arthur P.The mobile app experience was HORRIBLE to use and I ended up spending 20 minutes just trying to get it to work. It would not allow me to upload the proper photos and I ended up having to use my web browser. I was not emailed a final receipt of my purchase and there is a $5.95 charge I do not recognize on my account, which I cannot figure out what it is from. Not user friendly, I would not recommend or use this service again.
Eric P.Everything went smoothly, one less stress off my plate From beginning to end each location was excellent in services.
Cheryl C.I am pleased as always for the service. Rent often
Edward M.Mike was phenomenal from start to finish. From the reservation process to our check-in and check-out, he did a great job. We're definitely recommending Exeter Packaging and Logistics to friends!
Peter G.Mikes great!
Jeffrey G.Great service, easy transaction and very friendly
Daniel G.Mike is wonderful. Very helpful and kind. Thank you! Sara
Sara S.They did not make price of mileage clear and an item left in vehicle was not noticed until after going to ask that they check the vehicle again.
Carlos G.I had a great experience and would definitely rent a trailer from here again.
Charles L B.Nothing, everything was great.
Robert R.Very helpful staff. They called me as soon as my trailer was available! Thank you!
Jason D.Exeter packaging is the best! Thanks again Big Mike!
DANIEL H.Bill provided great customer service. Service was better than expected easy and convenient.
Carol L.Make sure the online app works
Kevin K.Nothing..everything went as smooth as butter
Paul L.Mark went above and beyond to help me out as I figured out what I needed. He was patient and kind and immensely helpful! It's not my closest uhaul dealer but I'd go back there in an instant.
Anne T.They go Above + Beyond in their Customer Service! Always Reliable + Very Helpful. Highly Recommended.
Amy B.Super friendly manager
MARK T.Excellent customer service. Trailer was ready to be picked up. Unit was clean. Uhaul representative was helpful and hooked up trailer, verified hook up and lights on pickup. Also was there for drop off. Great experience!!
William S.Nothing; was great (fast, pleasant, professional)
James M.Mike was great to deal with at Exeter Packaging
Francis P.