Customer Reviews for Express Tire & Auto Care
(U-Haul Neighborhood Dealer)

24 reviews

14540 US Hwy 421   Burgaw, NC 28425

(910) 300-9367

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 300-9367

14540 US Hwy 421
Burgaw, NC 28425

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 3:30 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Ordered week ago yet you made me drive over an hour to pick up. It had split in the tire sidewall. No convenience from Uhaul.

Michael M. 
Rating:
1.0

We were sent 20 miles away to return truck. Our drop off site was changed. No personnel there and cell service is spotty. The app was difficult to use.

Everett B. 
Rating:
5.0

Trailer was perfect for our needs. Worked great.

Kyle H. 
Rating:
5.0

Nice customer service

ERNESTO S. 
Rating:
2.0

Customer did not leave a comment.

Chris C. 
Rating:
5.0

Excelente servicio para todos los clientes se le recomienda a todos los clientes

ERNESTO S. 
Rating:
5.0

Customer did not leave a comment.

Anthony J. 
Rating:
5.0

The best place to rent what you need excelent customer service … recommend for everybody Thanks

ERNESTO S. 
Rating:
1.0

The day before we picked up the truck we drove to the pickup location to confirm. The next day when we went to pick it up, nobody was there that knew how to help us. After waiting over 1 hour & had to complete our credit card payment via phone to someone we didn't know. We also had to drive almost 60 miles round trip to pick up the truck when There is a rental .8 miles & another approximately 3 miles from our home.

Jan G. 
Rating:
5.0

Customer did not leave a comment.

YVETTE A. 
Rating:
5.0

Customer did not leave a comment.

YVETTE A. 
Rating:
5.0

Customer did not leave a comment.

TONY RAY K. 
Rating:
4.0

Customer did not leave a comment.

GAIL S. 
Rating:
5.0

Customer did not leave a comment.

LATISHA B. 
Rating:
5.0

Customer did not leave a comment.

anna T. 
Rating:
1.0

I had to drive 37 miles to pick up the truck. Because of the distance, I had to change my plans costing me 2 hours of my time. It's clear UHaul doesn't care about its customers time! Then it said I was over mileage. This means they under calculated the distance I had to go. Finally when I picked the truck up, it was under half a tank!

Robert H. 
Rating:
5.0

I unexpectedly needed a moving truck. After 4 other locations were unable to assist me, Express Tire & Auto Care came to my rescue. Not only were they very accommodating and professional, they went above and beyond all service expectations. They started the truck, turned on the air conditioning and allowed the cab to cool down before I got inside, and even brought the truck right up to the front door for my convenience. This shop is first class!

Melissa D. 
Rating:
5.0

Everything was okay except the employee who hooked up the trailer needs more training. The trailer came off the hitch 3 minutes after we left the facility. It was scary and could have turned out badly. The issue was the attachment to tone all was not screwed securely. The other employee corrected and we did not have another issue with the trailer.

Walter Z. 
Rating:
5.0

There was a couple of self inflicted troubles in this journey, but each rep from U haul was Amazing. My issues were resolved courteously and efficiently. Returning the truck was swift and efficient as well. You guys are great! Shout out to the Wilkinson blvd crew.

William S. 
Rating:
5.0

Customer did not leave a comment.

dana M. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
3.0

Customer did not leave a comment.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

ERIC S. 
No reviews have been submitted for this location.

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