anna T.
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Customer Reviews for Express Tire & Auto Care
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Express Tire & Auto Care
Robert H.
I had to drive 37 miles to pick up the truck. Because of the distance, I had to change my plans costing me 2 hours of my time. It's clear UHaul doesn't care about its customers time! Then it said I was over mileage. This means they under calculated the distance I had to go. Finally when I picked the truck up, it was under half a tank!
Melissa D.
I unexpectedly needed a moving truck. After 4 other locations were unable to assist me, Express Tire & Auto Care came to my rescue. Not only were they very accommodating and professional, they went above and beyond all service expectations. They started the truck, turned on the air conditioning and allowed the cab to cool down before I got inside, and even brought the truck right up to the front door for my convenience. This shop is first class!
Walter Z.
Everything was okay except the employee who hooked up the trailer needs more training. The trailer came off the hitch 3 minutes after we left the facility. It was scary and could have turned out badly. The issue was the attachment to tone all was not screwed securely. The other employee corrected and we did not have another issue with the trailer.
William S.
There was a couple of self inflicted troubles in this journey, but each rep from U haul was Amazing. My issues were resolved courteously and efficiently. Returning the truck was swift and efficient as well. You guys are great! Shout out to the Wilkinson blvd crew.
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