So, it was a 90 degree plus day, and the truck I rented had no AC. 4 hours, I melted. On top of that, I know for certain my miles were added wrong and I was over charged by close to 119 miles. I use the Life360 app where all of my movement is tracked. Per that app, I drove 224 miles while the truck was rented, and was charged for 343. While picking up the truck, the system was down so they handwrote down all information, I feel like there was a odometer misread or some inflating my numbers going on. I have absolute proof of the miles I drove and will be receiving a refund. I do not recommend.Bradley B.
Customer Reviews for E-Z Stop LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jerry W.
Customer did not leave a comment.Jeff F.
You guys keep sending me the same email over and over again. So far I have gotten 11 of the exact same emails that are saying what my rental agreement was. We already used and returned this uhaul on Friday and today, Monday, I am still getting rental agreement emails from you guys. It's very annoying.Jimmie C.
Customer did not leave a comment.Greg S.
I appreciate that our online agent, Ryan, made our transaction easy and smooth. I really have no complaints about this location. It was convenient and easy access to the interstate.Tom W.
Customer did not leave a comment.William R.
Customer did not leave a comment.Tommy B.