Frank was great to work with; a true professional.
Brock E.
Customer Reviews for FanAnnas Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was originally supposed to pick up my reserved truck in Bremerton. I recived a phone call 2.5 hours before my resesrvation time that the truck I requested was not yet returned and that they would be finding me a replacement. When I arrived at muy pick-up time there was still no truck for me. After 30 minutes on the phone, I was sent 45 minutes away to this location to get a truck. This added an hour and half of drive time and gas to my already stressful moving day.
Jaelyn C.My only comment is that the signage explaining where to park a vehicle for off-hours returns could be improved. I sort of guessed and parked the truck + tow dolly in a location that seemed appropriate, but if I hadn't thought about it and had strictly followed the posted sign I may have parked the truck in a location that would have congested the location for another return. The posted sign for "returns" would have me parking the truck basically right in the middle of the driveway, which would mean that driveway would be blocked if somebody else needed to do an off-hours return after my. Since this location is only staffed a few days per week, better signage would be an easy and very useful improvement.
Arthur H.Great efficient and friendly service provided here!
Randall R.not a thing it was a welcome to pull and there were happy to recieve the equipment and glad to know we had a hassle free exspierence
Cathy H.My truck only had a quarter of a tank of gas in a very small town , and at $5.00 a gallon it was tough . Then I had 25 minutes to drive back . Other then that it was good .
debra S.Frank is a very nice manager to work with.
JUNIPER N.