Customer Reviews for Federal Op LLC
(U-Haul Neighborhood Dealer)

21 reviews

122 Federal St   Belchertown, MA 01007
(Located on route 9 close the the center of town)

(413) 323-6176

Location Hours

  • Mon-Tue: 7 am - 7 pm
  • Wed: 7 am - 6 pm
  • Thur-Fri: 7 am - 7 pm
  • Sat: 9 am - 6 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(413) 323-6176

122 Federal St
Belchertown, MA 01007
(Located on route 9 close the the center of town)

Services at this Location:

Location Hours

  • Mon-Tue: 7 am - 7 pm
  • Wed: 7 am - 6 pm
  • Thur-Fri: 7 am - 7 pm
  • Sat: 9 am - 6 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

DENNIS N. 
Rating:
5.0

Customer did not leave a comment.

Janet L. 
Rating:
2.0

The man who was working in the gas station was alone. He was also the one doing Uhaul transactions. He had to ask a customer to make sure my car was correctly anchored to the tow dolly. The windshield was filthy and the truck cab smelled like cigarette. The truck also made an obnoxious belt squealing noise when accelerating.

Angela B. 
Rating:
1.0

Customer service was terrible. Did not know what he was doing was there over a hour finally I called uhaul to straighten it out. Trucks tire pressure light came on every morning.

Anthony T. 
Rating:
5.0

Customer did not leave a comment.

Randy K. 
Rating:
2.0

Picked up the truck with a 1/4 tank of gas. Have people return the tank full like rental cars. Or offer compensation for added fuel left over on drop off.

Alexander G. 
Rating:
4.0

Moving/ storage supplies in stock for purchase.

Theresa B. 
Rating:
5.0

Return was very easy and quick

Bryan C. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Cleaner and faster service than Chicopee main Uhaul office. The guy was nice. The truck was very clean. The price was good too, compared to some other uhaul companies. This will be our go to uhaul from now on

Kaycee P. 
Rating:
5.0

Very quick and convenient pick up/drop off and all equipment was in great condition.

Kayla S. 
Rating:
5.0

Customer did not leave a comment.

Leila F. 
Rating:
5.0

Customer did not leave a comment.

Dongke Y. 
Rating:
3.0

Customer did not leave a comment.

jjacob U. 
Rating:
5.0

Customer did not leave a comment.

Steve P. 
Rating:
3.0

The person receiving the truck did not understand how to read the gas gauge and insisted that I had not filled the tank up far enough even though I filled it more than enough. Eventually he gave in, but it required showing him why I was right and standing very close to him for an extended period.

Amy V. 
Rating:
4.0

Customer did not leave a comment.

Mark C. 
Rating:
4.0

Customer did not leave a comment.

Gregory T. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
2.0

The young man minding the store was as helpful as he could be considering his lack of proper training. The manager was not on site, and was difficult to get in contact with. Once the manager was contacted the equipment returned was completed.

Gregory T. 
Rating:
3.0

Attendant could not complete the contract to release the truck. He had to call someone in . We were delayed 30 minutes picking the truck up. Give the attendant additional training!

David K. 
No reviews have been submitted for this location.

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